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Autohaus BMW

(4,090 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Prompt service.

Prompt service. Always aiming to help the customer. Went out of their way to handle tricky warranty situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

They forgot to wash the mats in my car but everyone is

They forgot to wash the mats in my car but everyone is super. Nice and polite at the dealership and I love my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

WOW!

WOW!!! We had an incredible experience at Autohaus BMW. Our sales rep Brandon Pittman was incredibly kind and understanding and we never felt pressured. Every person there was extremely nice and helpful in our car buying journey. We would highly recommend Autohaus!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

We had an amazing experience with everyone at the

We had an amazing experience with everyone at the dealership and very helpful staff, we recommend visiting them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

Great customer service from Mike Crader and great car

Great customer service from Mike Crader and great car care. Everyone is friendly and fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

Everyone at Autohaus was wonderful.

Everyone at Autohaus was wonderful. Jens Peterman was so knowledgeable and helped us through the process. Love our new BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

Amazing service in every way.

Amazing service in every way. Exceeded all expectations. I would highly recommend and will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

Chris Clem checked in my 228i xDrive when I was hearing a

Chris Clem checked in my 228i xDrive when I was hearing a noise and experiencing a tire problem last week. I went home in a BMW 3 series loaner car and Chris ordered a new tire. Tim McNamee quickly sent a video report the next morning after changing the tire and test driving the car. The noise and handling issues were all resolved and I am really happy with the car after picking it up. The dealership is clean, has a well designed customer waiting area with high quality amenities and a great service team. I recommend this dealership for both sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Location is good, employees are friendly, services were

Location is good, employees are friendly, services were fast. And there are free coffee & cookies.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

Always very nice from start to finish.

Always very nice from start to finish. Great inspection with no pressure to complete marginal items at the time you are there that can be done in the not to distanced future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!