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Autohaus BMW

(4,085 reviews)
Visit Autohaus BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Very good service, on-time delivery, and excellent

Very good service, on-time delivery, and excellent customer communication support! Professionalism and courtesy! It was a pleasure to service my vehicle at this location. I felt myself like a rock star:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

Very professional and honest dealership.

Very professional and honest dealership. Very transparent and reasonable pricing. Good showroom and Michael Shiu did a great job explaining the details. They are also honest with the availability of specific models during the pandemic shortage. One of the easiest experience in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

Everyone went out of their way to be friendly and

Everyone went out of their way to be friendly and helpful. Th deal went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Tremendous support, professionalism and courtesy.

Tremendous support, professionalism and courtesy. Nicest dealership I’ve worked with. Great people and presence…Bob, Steve, Jeff, Larry…all frustrate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Great customer service!

Great customer service! Brett and Diana are very knowledgeable and very friendly! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Michael Crader, service advisor, is easy to work with and

Michael Crader, service advisor, is easy to work with and very thorough and he kept me informed of the progress of the service on my vehicle. The text msg and video the technician, Andrew Shackley, sent me when he completed the work on my vehicle was very detailed. He gave me very good information on the condition of me vehicle. I couldn’t ask for a better service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

David Prost took great care of me.

David Prost took great care of me. He had great follow-up and communication. I had issues the last time I was in for service at this dealership, but if my experiences are similar to this one, I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

This dealership was a pleasure to deal with!

This dealership was a pleasure to deal with! The salesman and finance officer was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Dave Prost was extremely helpful!

Dave Prost was extremely helpful! He was polite and punctual. I appreciated all the updates he gave me and the work was done promptly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

Dealership was very accommodating my sales person brandon

Dealership was very accommodating my sales person brandon did a great job as did Heather in finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Consumer response

Brandon, did a great job………