Reviews
Brandie was on top of my problem and advised me at every
Brandie was on top of my problem and advised me at every step! Very pleased with this service. I was happy to have someone listening to my problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Muy bien servicio , me atendieron muy bien , quedó muy
Muy bien servicio , me atendieron muy bien , quedó muy bien el vehículo de lo que le hicieron , lo único que duró días para que yegar a la pieza
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great VIP service.
Great VIP service. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great the day of my appointment.
The service was great the day of my appointment. Don’t change anything. Good job!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David Anderson is terrific!
David Anderson is terrific! He does whatever is possible to make any issue right now thank you Dave and Jessup.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Junior and Carlos made the buying process straightforward
Junior and Carlos made the buying process straightforward and hassle free. I would definitely recommend the dealership to others..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The lease on my Silverado was coming to an end.
The lease on my Silverado was coming to an end. Alexis Herrera was an absolute pro to deal with. He did an excellent job of laying out my options. I decided to purchase my truck and was very pleased with Alexis and Carlos Rodriguez. They were very patient throughout the process, truthful and provided me with all of the information I needed to make my decision. I love my truck and thought Alexis Herrera & Carlos Rodriguez were great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car was fixed when promised.
Car was fixed when promised. I like the uber rides to and from the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always take such great care of my car!
They always take such great care of my car!! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chris, Ron, and Melissa run an awesome department from the advisors to the technicians. Everyone should bring their cars and trucks to Jessup Auto Plaza’s Service Department. They’ll take care of your car with a smile!! Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my Suburban in for basic service but the next day
Took my Suburban in for basic service but the next day after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent for a tow truck to bring it back to the dealership. He then arranged for a rental car. Soon after that, it was determined the technician overfilled the transmission fluid. They fixed it and I was on my way. Sometimes in business problems are gonna happen, but it’s what you do about the problem that counts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
