Jessup Auto Plaza

I have been taking my truck there for years and this time I have taken it there for 3 times for the same issue it is currently in their service department opened at this time. They will get today the baron of mechanical issue

Alexis made the leasing process and amazing experience. I am referring him to all my family and friends.

Jessup has always been great at taking care of our family vehicle needs. We have purchased several cars through Jessup and will continue to do so Carlos and Victoria took care of us and we appreciate the excellent customer service they provided.

This is the third vehicle I've purchased with Jessup. It was a pleasure! Thanks

My experience with Jessup has been only positive. David Anderson is excellent…a definite asset for Jessup. His customer service is exemplary!

Melissa got me through even though the internet was down for 4 hours. I just came in for 10k service.

Service here is always done with total professionalism and with a customer-centric attitude. Recommend this service department (especially Daniel) to all GM owners.

Very easy to work with, made sure I understood all that was happening, enjoyable experience.

Positive experience, with the exception that the wi-fi system went down, not allowing transportation contact with Lyft / Uber. Had to do it myself. Daniel worked very hard to handle my case.

This was my first time getting my vehicle serviced, and I was disappointed with the customer service I received. Maybe there was a shortage of staff, but I was never acknowledged, meaning “we’ll be right with or “hello” or directing me to the right area. My request to check my air filter was ignored by the technician. My vehicle wasn’t washed, and a personal item was moved even though it wasn’t in the way of servicing my vehicle. After writing a bad review, the service manager sent a mobile technician to check my air filters. My cabin air filter was filthier than the main one. The technician replaced them both. I didn’t realize my clogged air filter was affecting my vehicle’s AC flow. I just wish my request to check the air filter would have been done without question! I felt like I had to convince everyone that my air filters needed to be checked.