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Jessup Auto Plaza

(2,009 reviews)
Visit Jessup Auto Plaza
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (760) 810-4408 (760) 810-4408
Used (760) 810-4407 (760) 810-4407
Service (888) 310-3085 (888) 310-3085

Reviews

(2,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jessup Auto Plaza from DealerRater.

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Joe was very helpful and understanding throughout the

Joe was very helpful and understanding throughout the entire sale process. Everyone I communicated with at the dealership was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jessup has been trusted with our families vehicles for

Jessup has been trusted with our families vehicles for over 20 years. David was polite and responsive with a smile. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt service excellent attitude on the whole a pleasant

Prompt service excellent attitude on the whole a pleasant experience. you are my go to dealer for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love the dealership reasonable prices and great customer

Love the dealership reasonable prices and great customer support, warranty work is great! Only downfall is the waiting times to diagnose etc. they do a great job as technicians, but take a long time to do so…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Both Jose and Manny were professional and kind.

Both Jose and Manny were professional and kind. I felt appreciated and valued as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service associates were courteous and and prompt.

Service associates were courteous and and prompt. The waiting area was clean and quiet. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a used car from Jessup and when I picked it up, it

Bought a used car from Jessup and when I picked it up, it wasn’t cleaned. There was an undisclosed crack in the windshield. When I raised this with the dealer they acted surprised, like they didn’t see a two inch crack. When I asked how it could be remedied, they said I could bring it back on Monday (it was a Saturday), but I don’t live anywhere near the dealership and decided to deal with it myself. I just found the whole interaction a bit shady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had an awesome experience at Jessup Auto Plaza!

I had an awesome experience at Jessup Auto Plaza! The staff went above and beyond to make the entire process smooth and stress-free. They were friendly, professional, and truly cared about getting me the best deal possible. I walked away with an amazing vehicle at a great price — couldn’t be happier! Highly recommend them to anyone looking for top-notch service and unbeatable deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patrick went completely out of his way to help me with a

Patrick went completely out of his way to help me with a battery issue warranty and between he and his manager they did total justice for me at a time when I needed some help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jessup got me an appointment wishing 3 days of my initial

Jessup got me an appointment wishing 3 days of my initial call. The part the truck needed was ordered and received the next day. My truck was in the shop all day Wednesday, but Jessup provided an uber for me to get to and from my office. The next day my truck was only in the shop for 1.5 hours. So I set up my laptop and worked at the convenient courtesy counter. I could not have asked for a more efficient process. And now my running board motor hums like a champ instead of grinding obnoxiously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.