Beau's Auto Sales
Beau's Auto Sales Hours
Inventory
About Our Dealership
Beau's Auto Sales has been in business since 1996 and offers a wide selection of fully inspected, quality pre-owned vehi
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cles. Our focus is on quality and customer satisfaction and offer a no pressure sales approach. Our service department offers a full range of repair and routine maintenance as well as tires and computer diagnostics.
"Quality Sales and Service"
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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June 11, 2019
We bought a used 2002 Volvo in Excellent condition from Beau. His cars are quality and he is very honest. We came from Massachusetts to get the car and... I would recommend him to anyone looking For a used car.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
March 22, 2019
Beau has been our primary mechanic for years,always been more than fair to my family and friends I referred to him.A good and honest mechanic,which is... hard to come by.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
March 13, 2019
Beau sold me a car after I had a mechanic test it and tell me it had a faulty battery and the beginnings of wellrot in the tires. A month after buying... the battery died. Two months after buying the front passenger tire was ripped to shreds after exploding on the highway. When I say exploded I mean that the entire tire was off the rim. He charged me extra for those four "brand new Michelin tires" even though they had the wellrot. I would never buy from beau again, and wouldn't let me worst enemy purchase a car from him.
Does not recommend this dealerShopped for a used carDid not make a purchase2 people out of 3 found this review helpful. Did you?Dealer ResponseWell Angry Buyer this is this first I am hearing of this supposed issue with a vehicle you supposedly bought from me. Not revealing your name should t...ell us all something about you. If you were leaving an honest review and stood behind what you had to say you would certainly not hide behind a false identity. I am a man of honor, integrity and honesty, the reviews my actual customers have left me are attribute to that. If you are truly a customer and had an issue shortly after purchase why did you not contact me and give me an opportunity to make the situation right? Instead you leave a bad review without contacting me? Hardly honorable. Furthermore your story doesn't quite add up. You had the vehicle (what vehicle it was I have no idea, I don't even know who you are) inspected by your own mechanic who pointed out that the tires are wellrotted (whatever that means, I couldn't find a definition for that online) and that the battery was weak and you decided to purchase the vehicle anyway. You decide not to replace the battery or the tires and are upset that the car had a dead battery and you had a tire failure on the highway. What also confuses me is that when you replaced the tires after two years of ownership you said that you had to replace all four plus the spare due to wellrot. Did you not replace the tire that blew out on the highway? Is it possible the tire failed due to under inflation or running over an object on the road? We have no way of knowing since the tire was driven on until it was completely shredded. Assuming these events ever happened. After all the information you provided in this review states that the reason for your visit is Shopping for Used and that you did not purchase a vehicle. If you are truly a customer and had a bad experience feel free to contact me as I am more than willing to compensate you in some way. Anyone would certainly deserve an opportunity to resolve an issue before someone takes to social media and launches an attack on their character. It would be a sad situation if you are not a customer but someone with a personal vendetta who chose this avenue to defame my character. At this point it is unclear to me which it is, but I am leaning toward the latter. If you read my reviews this is clearly not the way I conduct business.
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August 1, 2018
Beau took care of my problem quickly. My car would not start. The large dealers had a 7 to 10 day wait for any repairs. Beau was honest, personable,... knowledgeable, fair and reasonably priced. I highly recommend him. An old fashion dealer with integrity.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
October 16, 2017
No only did we find a terrific vehicle for our son, we received unparalleled customer service!! We couldn't have asked for a better car buying experience!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
May 9, 2017
Good quality service. Highly recommend for reliable service and repairs. Very satisfied with my past experiences and will continue to have my Toyota serviced... at Beau's.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
October 31, 2016
Great customer service and examination/explanation of repairs. Thorough analysis and timely service. Highly recommended.
Does recommend this dealerCame in for service or repairDid not make a purchase1 people out of 1 found this review helpful. Did you? -
August 14, 2016
Having had many poor experiences with other car repair shops in the past, it has been a relief to find that Beau's Auto has been a fair and honest shop... that treats you like a valued individual customer. I have had my multiple vehicles repaired there for about 6 years with no problems. Usually quick service too.
Does recommend this dealerCame in for service or repairDid not make a purchase1 people out of 1 found this review helpful. Did you? -
March 24, 2015
I have been using Beaus for the last 10 years. You will not find a better sales or repair facility in the entire Hartford region. Personal care and family... owned will keep you very satisfied. Dealing with Beau is always a pleasure and I always leave completely satisfied.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
November 22, 2014
I visited this dealership for oil changes initially. I liked it, decided to go with yearly maintenance & other repairs on my VW Passat. Always got great... service with quality. Family owned.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?