Subaru Superstore of Chandler

Darby was a great salesman from the start! From the test drive to walking me out after getting my new car, he has been a part of this journey from start to end. Darby even notified me of the rock chips on the first car I was supposed to receive due to bad weather during its transportation to the dealership. He was honest and did not want to cover it up or sell it to me due to its condition and we decided an alternative plan. Him and the whole Subaru Superstore team have been up front and honest, did not make me feel pressured at all through the process (which is very intimidating for a first time car buyer) and got me the car that I wanted. I couldn’t have asked for a better car buying experience!!

We worked with Ron Lundberg. He was knowledgeable, helpful, and patient. Every step of the process was quick, easy, and hassle free. Without a doubt, we highly recommend Ron and the Subaru Superstore!

Right from the start we could tell Tom Darby understood the car buying experience from a Customers point of view because he was not pushy or clingy or annoying. He gave us space but was never to far away that we had to go look for him. And he wasn’t watching us like we were going to steal something, Yah, You all know the feeling I am talking about. He is very very knowledgeable about the Subaru’s and all of the competition in the Forester and Outback class of vehicles. He explained everything in detail including the price and financing. Tom has LOTS of patience and explained everything including what is the best option for our situation. Anyway, we chose the Forester. It was the easiest, fastest and smoothest vehicle purchase I have ever had. It almost seems like Tom was working for us, helping us buy a car from the dealer. Not like he was trying to sell us the car. I will definitely recommend Tom Darby if your looking for a Subaru.

Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff it out. We also noticed a bubble and scratch in the tint on the small front Window. Honestly it took a little longer than I thought it should (my unprofessional opinion) and I was getting a little impatient. BUT, at that time I was not aware that I was not on the service schedule and that they had squeezed me into a very busy Friday schedule. (Now I know and I appreciate that, Thank you) Man, when I saw the great job they did with the scratch I was happy. And the tint of course was like new. So thank you to the Subaru team that worked on my vehicle, Great Job. And I apologize if I was a little impatient with the service advisor, Adam, he is a very patient and laid-back professional. Thanks for squeezing me on the list and thanks for making that scratch disappear and thanks for fixing the tint. See you soon for some darker tint. :) Loving my new Forester and super happy to have a Dealership with employees like that. ( I would like to note that their waiting area is one of the nicest of all the dealerships I have been to. Free water, snacks, soda machine, CP charging tables, TV, Kids area and of course looking at some really nice vehicles in very clean and bright showroom.)

This purchase was one of the best experiences that we have ever had in buying an auto. John Barravecchio was our sales rep and with his professional expertise and friendly attitude made our visit a very comfortable one. We have mentioned John to several friends that have shown interest in purchasing a new car. He is a diffinet asset to Subaru Superstore.

Darby provided lots of information about the vehicles we were interested in. His low pressure approach we appreciated after several days of car shopping. Buying a car can be very stressful and Darby made it easy for us to make a decision on a major investment in a vehicle. I would highly recommend Darby to anyone looking to buy a car.

Incredibly good customer service and very willing to negotiate. Charlie was one of the friendliest and most helpful car salesmen we have ever dealt with.

Johhny B. contacted us by email and didn't bother us with a lot of phone calls. At the dealership he was very professional. Johhny B. made the experience quick and easy. Joshua P, who helped with the electronics of the vehicle was also competent and knew his "stuff." Joseph N. in the finance department answered all our questions and didn't put any pressure on us. All members of the team were friendly and helpful.

Thomas was amazing! This was my first time buying a car, and he made it an easy and enjoyable experience! He really had my best interests in mind. I had a crazy schedule that could’ve complicated the process of buying a car, but due to Thomas’ level of preparedness and knowledge, he kept everything smooth sailing. I cannot say enough good things about him!

John was so helpful and the process was perfect! We have never had such a smooth car buying experience. We told him the car that we wanted after choosing it from their website and John had the numbers to us within 15 min! No haggling, no complications and no need for us to come in to talk numbers. It was so convenient for our busy lifestyle! It took maybe an hour for the finance paperwork, that’s it! I highly recommend this dealership to everyone! Thank you for an awesome experience!