Reviews
Darby cares about his customers
I appreciated Darby’s respectful communication with me às I looked at used cars. He provided just the right amount of salmanship, answered my questions honestly, and was great about getting back to me quickly. He was never too pushy. Darby was a pleasure to work with, and I would recommend anyone to seek him out when visiting this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear Darby was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler
LOVE it's what makes Subaru Superstore of Chandler!
In Dec 2014 we were in the market for a new car. We did our research and decided on purchasing a Subaru. After visiting a Subaru dealership near us we were having second thoughts, the experience was just distasteful. So my husband reached out to the Subaru Superstore of Chandler and had a completely different experience. The salesman was friendly, courteous, straight forward and responsive. We drove the distance from North Central Phoenix to Chandler and purchased our first Subaru a Forester. In Dec of 2019 it was time to purchase another new car it was a no brainer we went back to the Subaru Superstore of Chandler and purchased the Ascent. We are now a two Subaru family and couldn't be happier with our vehicles and the service we've received. I attended the New Owner Orientation last night and Daniel Strebler did a fantastic job of walking me through the features and providing tips. Thank you to Dan Clark, Danielle Landis, Joseph Nieves and Daniel Strebler for making our experience wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Subaru Ascent! We're happy to hear our staff was really able to provide you with a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Friendly staff, willing to work with us, a joy to deal with!
My wife and I had been looking for a Crosstrek when we drove to Chandler after having a poor experience at another dealership. Charlie greeted us and pulled up all of the available cars we were interested in (2018-2019). In the end we went with one we had not considered after they were willing to meet us on pricing and payment options. After the purchase the service staff then sat my wife and I in the car and covered all of the safety features as well as the rest of the key features. Thank you for all of the help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive comments about Subaru Superstore of Chandler! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THE MOST PAINLESS EXPERIENCE OF BUYING A CAR IN 35 YEARS!
ABSOLUTELY NO PRESSURE OR HIDDEN SURPRISES FROM THE SALES ASSOCIATE RON LUNDBERG, OR FROM THE FINANCE DEPARTMENT REPRESENTATIVE ALEX. MY WIFE AND I WENT TO THE DEALERSHIP JUST TO LOOK AND TEST DRIVE A DEALER CERTIFIED USED 2018 SUBARU OUTBACK, AND LOVED THE VEHICLE AND THE PRICE OF THE VEHICLE. WE WENT TO LUNCH AND DISCUSSED TRADING OUR 2013 CHEVY MALIBU, AND RETURNED THAT SAME DAY TO PURCHASE THE 2018 SUBARU OUTBACK. I CAN TRULY SAY THIS WAS THE BEST CAR BUYING EXPERIENCE MY WIFE AND I HAVE HAD IN 35 YEARS, AND WOULD RECOMMEND SUBARU SUPERSTORE AT 1050 SOUTH GILBERT ROAD IN CHANDLER, ARIZONA TO EVERYONE I KNOW. WE LOVE OUR NEW SUBARU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Alex. Have a great day!
Best buying car experience ever with Tom
Tom understood what I wanted/needed. He answered my questions and treated me with respect. He was available to answer my questions promptly. Tom is friendly and human so he was easy to relate to and speak with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear Tom was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler
Great people
I was a first time car buyer when I went to look at a used Jeep. Darby was awesome helping me from the test drive to getting the financing figured out. They went above and beyond to get me a low interest rate and made me feel like a person and not just another sale like every other dealership I had been to so far. I would definitely go back to them for another vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We're happy to hear Darby was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler
GREAT EXPERIENCE
Looking for a car is not always easy or fun! Subaru Superstore in Chandler made it both! I really wanted to make sure I purchased the right car and am 100% confident my Subaru Forester was the right one for me. David "Grizz" Griffin was so patient and helpful in assisting me in making the right choice. I never felt pressured to make a quick decision, and trust me when I say I didn't. Tom Darby KNOWS his Subaru and Marc Dicino in finance was quick and to the point. Not a bunch of last minute sales pitches. I can't thank them all enough. I wish I could buy another car....not really! But they really did make it a great experience. I would HIGHLY recommend not only a Subaru but THIS dealership and the folks mentioned above. Thanks guys!!!!!!!!!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler
New subaru
I came up on the end of my lease and wasn’t sure whether to purchase my leased vehicle, lease a new one, or buy a new vehicle. Recently moved here from out of state and was nervous about dealing with a new dealership. Darby put my mind at ease witching the first ten minutes of speaking with him. He educated me on all of my options and ultimately helped me see what path was best for me. I love my new Subaru! Thanks Darby for being genuine and a good listener.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Subaru Superstore of Chandler! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience!
Thomas Darby made buying a car a great experience. Everything went smooth from the test drive to the financing. Everyone at the dealership was professional. I love my new (used) Subaru!
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Subaru Superstore of Chandler! We hope to be of service to you again in the future. Best wishes, Subaru Superstore of Chandler
Friendly and efficient
I felt assisted in making a decision on a new outback and enjoyed my sales experience. Everyone was friendly knowdgeqble and low pressure especially Thomas Darby
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amy, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!