Starling Chevrolet Orlando

I purchased extended warranty and service contract. Traded in my vehicle and I had to Canceled service contract with Rafaela Moura. I signed cancellation form and emailed it back to her on 5/26/26. I have not received a follow up response from her. I have left several messages to no avail. Will not return my calls on refund status. I have requested General Manager’s contact information and also no response. I have been ignored by Starling Chevrolet on getting this matter resolved.

First time going to a Chevy dealership and Jody Frica was awesome. He made me feel welcomed and didn't hesitate to get me in the car I wanted. I appreciate your kind and excellent service. Keep up the great work.

Tito was great. Listened carefully and answered all my questions patiently. Explained everything in esy to understand terms

Tito was great to work with. He explained things clearly and was patient with my questions.

I drove 110 miles to Orlando three weeks before this inquiry which never even got a response. I have been dealing with Starlings Stuart Buick GMC dealership where I have purchased 4 vehicles to date, three preowned starting back in 2002. They are a wonderful dealership under general manager Craig Robertson, new, used and service rall top notch and where my next purchase will happen shortly. I like to save like every on and starting a new business we have to live within our start up budget. I don’t mind buying preowned as the savings over the new car rapid depreciation is great for me and my needs. I saw Starling Chevrolet in Orlando has still available this Riptide Blue 2025 Silverado EV RST that I am in love with. Unfortunately the beginning of my business with my salesman started fine, demo drive and utterly over excited that this was the truck for my new business. I don’t have good credit, actually awful due to COVID killing my business and causing me to spend way to much on credit cards. Enough, it was going to be tough as both my wife and I have cars recently acquired with payments. She is my co-signer but now this is for my new business and she will not be participating. As it was closing time or after they, told me to come back in the morning so we could conclude the sale, a difficult job to get me financed but said they could do it. The next morning while I was getting ready to drive up to find out their solution and get that beautiful truck I got a message from the salesman after speaking the night before with the general manager who assured me they could make it work. The message from my salesman as I started my two hour plus drive said don’t bother coming up unless you can put down $15,000 and the interest would be approaching 20 percent!? Why couldn’t they have told me the night before? End of communication not even come back and try a different approach, nothing. My friend and super general manager heard my story here at Starling Buick GMC and couldn’t believe I was treated that way. After that I read reviews about their Orlando Chevrolet dealership and got mostly negative feed back. So won’t be going back there and hope Mr. Starling reads this as I am a long time loyal customer in Stuart and have always been treated with great enthusiasm envelope after the credit reports were pulled up. Kudos to Craig and his teams in Stuart. Sorry I ever went to Starling in Orlando. Craig if you are reading this, see you somon for my next purchase.

We recently took our Starling 25' Tahoe in for service, wow what a great experience. Laz, service mng welcomed us in, took complete control of our service requests and had us back on the road very quickly. We def appreciate their service care and attentiveness Ty Starling Team Dave & Deanna B.

Last Saturday 4/26 we had the pleasure of working with Ayman Damyan in the finance dept. of your dealership & I would like to express my sincere thanks for the overall honesty & professionalism that he provided us with. He worked very hard to help us feel confident that we were getting the best experience possible and I would highly recommend him to anyone considering buying a new Chevy in the future. Thank you Ayman ! - Jim Smith

Derek was very nice to work with. Glad I bought my 26 2lt from your dealership.

Best experience buying a new car specially with ANGEL ORTIZ he’s the best. He’s with you all the time given you the best options and take care everything. Angel more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Overall customer service great Plan to go to this dealer talk with him ANGEL I REALLY RECOMMEND 👍👍👍Thank you for everything….

I liked the “no pressure” way of doing business. Angel and Said were very friendly. I got a great deal and a beautiful car. Thank you!