Route 6 Auto Max

2.6 out of 5 2.6

Reviews

2.6 out of 5 2.6
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 27, 2020

    Bought a 2015 srt challenger with 53k on it engine suspension and heat and ac went out don't buy from them its a scam people learn from me!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 25, 2020

    They held my dads SUV for 7 months for repair and never made the repairs, over the course of 2 years all service was done in this facility yet could not... produce any of my service records. will be reporting them to the BBB stay away from this dealership I'm sure we are not the only ones taken by them.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 5, 2020

    I wrote a review back in November and I was contacted by the car lot January 21st saying they wanted to resolve the issue. It is. Now April 5th and they... haven't even looked at the SUV yet. Everytime i call them I have to talk with someone new and when I call back they are always either busy or not there. I even when I'm there to talk with someone and still got the run around. I'm telling you don't buy anything from them all they want is your money and after you give it to them you will never hear from them again. If I was thirsty I wouldn't even take free water from them. They are no good

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    November 21, 2019

    This dealership is straight up shady! Buyer beware! - Plus you have to wait a LONG time before anyone actually acknowledges that you walked in the door.... - 1st id like to point out that the day before, my friend went to the dealership to browse cars and to check to see if he could get financing. They showed him a picture of the car that they promised would be coming to the lot the next day. - so the following day he went to purchase the car and they showed us the car for the 1st time and neglected to tell us that there was a big dent in the car plus scratches on the bumper. They claim they new nothing about it. In addition to that they said they were NOT going to bother fixing it. - The thing that’s most important is that my friend doesn’t have any credit established. So he was surprised when they actually found a bank (Prestige Financial) to finance him. This motivated my friend to just go ahead and purchase the car anyway. - they claim they verified the employment, etc and said everything was good to go after he paid the $500 down payment. So he signed the contract. What they didn’t tell us is that the financing wasn’t actually complete, BUT they let him drive off the lot with the car anyway. - 4 days later they asked us to come back to sign a new contract because the bank decided to change the terms of the agreement...which I though was weird. - it is now 11/21 and the financing still has not been finalized. - on 11/19 I put up a negative review of the dealership on google and they called my friend and threatened him. They said that if I don’t take the negative review down, then they would take the car back. That crap has to be illegal! They force people to give them good reviews. - I will NEVER go to this place again AND I AM REPORTING THEM TO THE BETTER BUSINESS BUREAU.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2019

    I LOVE THIS TRUCK BOUGHT IT ABOUT A YEAR AGO AND STILL NO PROBLEMS. THEY ALSO TOOK MY CAYENNE ON TRADE WHICH I HAD BOUGHT FROM THE 3 YEARS AGO.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2019

    I saw them on the website and took a chance . So glad I went . Ed was the best with my ok credit .

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 9, 2019

    DO NOT WASTE YOUR TIME HERE! Bought a 2004 Jeep Liberty and a month later had transmission issues. THESE PEOPLE ARE SCAMMERS DON'T DO IT!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    February 7, 2019

    If I could give 0 stars I would. Do everything in your power to avoid buying from Route 6 Automax and DO NOT make the mistake I did by disregarding the... bad reviews that you see. I purchased a Range Rover from this dealership in December and on the drive home the transmission light came on. After taking in to a mechanic, I found out the car needed an entirely new transmission, costing $19,000. After an endless, exhausting fight with the dealership, several hang-ups, being put on hold for several minutes on end to never have my call taken, cussed at by their employees numerous times, and dealing with Ed Fons who was VERY unprofessional in how he handled business for being a manager, we finally got them to agree to return the vehicle. However, it took them two months to pay off the loan they opened on the vehicle and they STILL owe me $165 for the diagnostic testing for their vehicle they made me take in to get scanned to find out what was wrong with it, even after promising through text, phone calls, and email documentation that they would reimburse me. It was all lies. I have never dealt with such a shady, dishonest, unprofessional dealership. It took me getting the state involved, the BBB, and the financing company itself to come to a resolution. Please protect yourself and avoid getting yourself into the situation I did, buy buying anywhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    October 26, 2018

    Job well done! Kody & Rick made good on what we talked about coming in the door. They stayed on top of things until the deal was done. Very personable... & thorough. I’d recommend them & will return,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 8, 2016

    The salesman was sloppy drunk and smelled like liquor.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
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