Reviews
First time buying a Subaru, we traded our Jeep in on an...
First time buying a Subaru, we traded our Jeep in on an Outback and Roger Nielsen and Roger Parkin(the sales manager) worked a miracle to get the deal done for us. We were amazed and the service was extraordinary. This dealer is your go to place for Subarus. Thanks again guys!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We will be sure to pass along your kind words to the team. We hope you continue to choose us for all your automotive needs! Take care!
I am a return customer, they are very knowledgeable staff...
I am a return customer, they are very knowledgeable staff at Mark Miller Subaru. Robert and Jason are helpful and reliable in meeting your needs.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lgilbert, we're happy you found our staff to be so supportive during your experience here at Mark Miller Subaru South Towne. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service but overpriced for labor charges
As always, I received great service on my vehicle. That is one of the reasons I have purchased five vehicles from Mark Miller Subaru over the years. I know that for service pricing, you go by a book that says how long it takes to do a procedure. My car was in the bay for approximately 1.5 hours and the labor costs were over $450.00. $245.00 labor to change four spark plugs... really?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to let us know how we did. Please feel free to give us a call if you have any additional questions about services you received. Thank you again for choosing Mark Miller Subaru South Towne. We hope you have a great day!
It was really easy and I didn’t feel pressured into...
It was really easy and I didn’t feel pressured into buying the car. It was a good experience and I do not have any complaints.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions, we will be more than happy to assist you! Safe travels!
Tire Check
Speedy, thorough customer service checking and rotating my tires. I like being able to stop in and being serviced right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Mark Miller Subaru South Towne as your first choice for service!
new vehicle purchase
Jason Murdock was awesome very professional, knowledgeable, and helpful with a good sense of humor. Anthony Kunz is a fantastic concierge it made the new car start enjoyable and non stressful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're glad to hear that you found our team so helpful in the purchase of your new vehicle. Thank you for taking time to leave such a kind review and to highlight some of our team members! We hope to see you again!
recall service
The employees were very courteous and knowledgeable about the recall. I took your shuttle home and when my service was finished another shuttle was sent to fetch me AND they washed my car. Great job people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trish, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Mark Miller Subaru South Towne as your first choice for service!
Super quick service
Very pleased with our service experience this morning at Mark Miller Subaru. We brought the car in at about 7:20, and were back out the door before 8 am. Barely had enough time to eat a wonderful home-cooked breakfast burrito at their lunch counter right there next to the service department. Having a chance to eat a good breakfast is a very nice bonus. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an issue with my legacy so I called and scheduled...
I had an issue with my legacy so I called and scheduled the appointment and clearly explained that I have a full wrap 100k warranty and had previously taken it to Nate wade where I had purchased it originally. Everything actually went great from that stantdpoint. Then when I showed up they presented me with some total BS thing to sign saying I approve being billed at $118 an hour for diagnostics if it wasn’t covered under warranty. I explained that doesn’t make any sense both from taking my car to Nate wade multiple times and never having that thrown at me, as well from working in the car business for over 15 years. They didn’t seem at all interested in trying to explain or work with me in the least so I got in my car and left. Immediately called Nate Wade and got scheduled without any issues. I’ll never go back to Mark Miller for anything under any circumstances. Total scam artists and horrible customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always great service at Mark Miller. They really do go...
Always great service at Mark Miller. They really do go above and beyond for their customers. Would highly recommend them based on their service alone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisawilkins, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
