Reviews
Repair
I am totally satisfied with the service of mark miller subaru
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Grace, thank you so much for your positive comments about Mark Miller Subaru South Towne! We want all our customers to feel this way when leaving our dealership!
Very professional and incredibly friendly. My salesman...
Very professional and incredibly friendly. My salesman Greg was willing to help in any way that he could and was outstandingly kind. This dealership and car buying experience has been the absolute best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
I brought in my Crosstrek 3 times in the past week...
I brought in my Crosstrek 3 times in the past week (catalytic converters causes check engine light to come on, then both 02 sensors had to be replaced after). Both Sarah and Carlos took great care of me and my car this past week, thank you both! The entire staff was also extremely friendly and helpful in getting me loaner cars while mine was with the service team. Hats off to you all, cheers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Purchase of 2020 Subaru Outback Touring
I have enjoyed working with Mark Miller. Everything happened smoothly. Salesman was great to deal with. I brought the outback to have some additional options installed and everything was handled well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!
I walked in and within 5 minutes I had the out the door...
I walked in and within 5 minutes I had the out the door price on a car I wanted to drive. The OTD price was handed to me without me asking for it. The salesperson turned his computer monitor to face me so I could see what he was seeing. The Finance Manager reviewed all charges with me. Mark Miller’s doc fee is at least $100 less than other dealerships I visited. Other dealerships are charging a $400 cleaning fee for COVID19! Not this placed! No hidden fees just tax, licensing, and doc fee!!! That’s it! This dealership was busy and selling cars without the back and forth! Go see Greg Huff and Jared Wixom. Greg bought me new floor mats while I was signing papers with Nate, the Finance Mgr.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and good transparency
After researching the features I wanted and the price I expected to pay, I contacted this dealership through the chat function on their webpage to ask more questions about adding accessories. While the chat specialist, Maddie, did not offer any answers to these questions, she did have Kevin call me. Kevin was down to earth and honest, and during our conversation, he was able to find discounts that I wasn't aware I qualified for. He patiently went through the process of adding the upgrades and explaining the time and future visits it would take to get them added. My only real complaint was that when I was discussing financing with Nate, the application would only show prices in daily or monthly costs over the lifetime of the loan. That feels deceptive. Thankfully, when I brought this up, Nate turned his screen toward me so I could see his view, which included the full cost. Finally, I was very happy with Mark Miller Subura's sanitization efforts. The entire process was contact free (strange for all of us in a car deal) and even the pens were being sanitized. I appreciate that I didn't have to compromise my health and safety to buy a car from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Daddy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review Thank you so much for choosing Mark Miller Subaru South Towne as your first choice for service! .
Reluctant at first in the middle of a pandemic to take my...
Reluctant at first in the middle of a pandemic to take my Impreza in for service...Rob and the rest of the crew did an outstanding job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase of 2020 Outback Touring
I really enjoyed working with Jordan Rock at Mark Miller. The best sales experience I have ever had. Everything was well handled and smooth. I am enjoying my new Outback.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, thank you for taking the time to leave a We hope you continue to choose us for all your automotive needs! Take care! review for us at Mark Miller Subaru South Towne. We're happy we could meet your expectations!
Recall and Pick Up/Drop Off Service
We arranged for a Recall Service. Our car was picked up at our home leaving a loaner for us to use while service was being done and our car returned to us. I was impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you again!
We really appreciated the pick up and drop off service....
We really appreciated the pick up and drop off service. Max and Abby were very courteous and efficient about keeping us updated as to arrival. Our car was sanitized. The explanation of service provided was excellent! All around great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
