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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Third time is a charm!

We have purchased 3 vehicles from Carey at Dennis Sneed Ford and would return for another. Always a pleasant experience with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Definately worth the trip!

After exhausting all local resources on finding the car we really wanted, I expanded my search beyond our boundaries. AM I GLAD I DID!! I came across Sneed Ford and was dumbfounded by their massive inventory of late model, pre owned cars. To go farther, they even had just the car the wife and I had been looking for! The miles were low and the price was right. So the wife and I took a half day off work to begin the two and a half hour journey to Sneed's. WE ARE GLAD WE DIDN'T SETTLE FOR ANYTHING LESS BECAUSE IT WAS CLOSER! Rich Carnahan (our sales rep) is an outstanding ambassador to the company. He helped us in making our purchase easy and comfortable. Ruth in finance was AMAZING! She is SO genuine! She made financing so painless for us because she makes you feel at ease in making a decision that big. I was truly impressed by their honesty and down-to-earth work ethic. I would recommend these guys to anyone who is looking for a quality pre owned car. NO MATTER HOW FAR YOU HAVE TO DRIVE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maci Beery

Overall was a great experience, great people and great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great bunch of people

These people are so friendly and helpful. I would recommend them to anyone, worth the drive from the big city dealers. Prices are much lower

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service

This is the third vehicle that I have bought from Sneed Ford. As always they have great customer service and excellent prices. It was a pleasure working with Baron and the rest of the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Customer Service

I had been looking for a newer vehicle for several weeks when i found the perfect one on Dennis Sneed's website. Once i decided to go for it i arrived at Dennis Sneed and was immediately met at the door with a very friendly smile and good morning. Baron Washington was extremely professional and arranged a viewing and test drive of the vehicle with ease and made the process a lot of fun. After knowing i really wanted this vehicle, Baron sat down and was very thorough in the paperwork and making 100% sure i was comfortable with my soon to be large purchase. Once we started to crunch numbers, Ruth Espeland stepped in and to say the least was a miracle worker and patiently worked with me until i received the rate and payments that i had to have to be able to drive away a happy new owner. Baron and Ruth really showed me that customer service was a big focus and i really cannot say enough about how they helped me get into the vehicle i have wanted for some time. Anyone looking to buy should think Dennis Sneed first and of course give Baron a call or drive in so he can help you like he helped me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great prices and customer service

We purchased our 2015 Lincoln MKZ a little over a month ago from Dennis Sneed Ford. They are a hour drive from me but well worth it. Rich Sousa was my salesman. He is very friendly, helpful and not pushy. I had also shopped at one of their competitors that day and their customer service was terrible. So I was very appreciative of how helpful Rich was. If you are looking for great prices and excellent customer service, call Rich Sousa at Dennis Sneed Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dennis Sneed Ford

Drove 7 hours to make this purchase for my wife. Baron and Ruth were very patient working with me over the phone till we got all the kinks worked out. Baron is very knowledgeable of his Ford and Lincoln Brand. The owner Dennis Sneed is a down to earth as it gets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best salesman ever

Rich was very attentive and paid attention to what I wanted in a new car. I got everything I asked for and more. He is very friendly and seems to always put the customer first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Rich Sousa Was Great!

Overall my experience at Sneed was great, my sales person was Rich Sousa he was more than helpful, response time to my calls and emails were prompt and he made my time at the dealership very enjoyable. I highly recommend Sneed Ford, the price I got on my 2015 Mustang was great, and I highly recommend working with Rich Sousa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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