Covert Cadillac

Chris Tropiano set the bar across the board for a perfect customer experience! From the moment I reached out with a brief inquiry on line, which I have never done or experienced Chris was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Chris attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thanks you so much Chris Tropiano!!

Gavin thank you for all your help ..one thing I can say about Gavin is he has great customer service and does what you ask him to do..If you’re looking for a car Gavin is the guy to go to..

Big thanks to these people for having me make an appointment at a specific time, drag my toddler and husband there for a drop off, then tell me that they actually can’t get my car in for two weeks, even when I let them know what I need done will take less than five minutes.

JD was very knowledgeable. He answered all our questions and kept us informed through the entire process. Customer service was top notch at this dealership!

Gavin Baker was exceptional in every way! Adhered to our needs and made sure we got a vehicle that suited us. Honestly hands down the best car buying experience I’ve ever had. Gavins attention to detail and the way he listens to his customers is awesome! Would recommend him and Covert to anyone interested in buying a new or used car!

Gavin was amazing! Highly recommend him when buying a vehicle. Thank you for your great communication and helping us get what we really wanted. Excellent job!

Being a first time buyer, I had a successful experience. Abel was super helpful, my overall experience was great and Abel’s service was amazing!

We purchased a pre-owned Buick Encore from Covert Cadillac and had a wonderful experience. Jose was very informative, answered all of our questions, and did so with out pressuring us to buy. Overall great experience.

Covert Cadillac has been our go to dealership for many years. This times was no different Gavin Baker was excellent. His no pressure sales technique was perfect. He has knowledge and great enthusiasm. Our finance guy Jerry was excellent as well. We had a very limited time window. They for us in and out quick. Great dealership with quality people. What more could you ask for in the long run.

This past Saturday my boyfriend Andrew and I were out car shopping. We knew we were looking for a specific Cadillac make and he stopped at one place precious to coming here. You know how you go to SOME dealerships, and immediately get attacked and overwhelmed with some grimy “business” coordinators upon entering the location? That can completely ruin the experience- but this was the polar opposite! We actually called inquiring about a specific vehicle and connected with Gavin Baker (sales associate) before we visited. We loved his vibe over the phone and agreed this dude had great charisma. We got there and immediately met up with him and were later introduced to Jeffrey Smith. We were doing a trade in and we’re already offered a great price elsewhere, but we’re just out kinda “window shopping” if you would looking for our next buy. Next thing you know we were working a deal on our dream car! We canceled on our previous buyer and fulfilled the deal with this covert because of these gentlemen’s knowledge, information, and desire to get us exactly what we dreamed of! We sat in what is now our new 2018 CT6 Hybrid Cadillac and talked with Gavin and Jeff before buying the car. They told us all about all these questions we had and things we were unsure about. They laid it all out for us and we felt so confident making this deal with a very dependable couple of guys! They did everything they could to make it the best car buying experience we have ever had- and it was! They detailed and washed it for us before delivering it straight to our home with a full tank of gas and even a Cadillac hat which my boyfriend Andrew had mention he was looking for. Hands down best and smoothest car experience to date! Thank you both Jeff & Gavin for making this experience amazing and being so open to all our questions and concerns. We sincerely appreciate it and could not be any happier! Y’all will definitely have customers for life. Thank you. Love this place!!!