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JD Byrider

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ripped my husband off . Never late on payment and still repo his car for nothing

Ripped my husband off . Never late on payment and still repo his car for nothing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I'm going to miss my family at JD Byrider all the employees took very good care of me. Thx Karen and Eric for all my understandings. Very well appreciated šŸ‘ šŸ’ 🄳 šŸ‘Œ šŸ‘ šŸ™šŸ»

I'm going to miss my family at JD Byrider all the employees took very good care of me. Thx Karen and Eric for all my understandings. Very well appreciated šŸ‘ šŸ’ 🄳 šŸ‘Œ šŸ‘ šŸ™šŸ»

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a car from JDBirider and the engine went out.I took it in and they said it would take 2 weeks to order an engine.It was well over a month! I took my car from them,had it towed to another service provider that makes the model car.They put the engine in and the over all cost for checking and work was 4,000! I filed a compliant with theBBB and JDByrider refunded my monty all 4,000!!

I bought a car from JDBirider and the engine went out.I took it in and they said it would take 2 weeks to order an engine.It was well over a month! I took my car from them,had it towed to another service provider that makes the model car.They put the engine in and the over all cost for checking and work was 4,000! I filed a compliant with theBBB and JDByrider refunded my monty all 4,000!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You sign car to me take back out of jetty see say I don’t have payment signed to is

You sign car to me take back out of jetty see say I don’t have payment signed to is

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very professional and courteous always done right never any problems I recommend to anyone who needs a car

Very professional and courteous always done right never any problems I recommend to anyone who needs a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We just got a car from them , the sale man went the extra mile for us. The car first trip out has something wrong the sales man came picked us up took us home, had the car towed but to the service station. Called us to let us know.

We just got a car from them , the sale man went the extra mile for us. The car first trip out has something wrong the sales man came picked us up took us home, had the car towed but to the service station. Called us to let us know.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
2.0
Quality of repair
2.0
Overall facilities
3.0
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My engine went out on my car. I still have a warranty on it. They said they ordered an engine for it. It would be in ten days. Every week we call about it. We get a run around and now. Now the service manager will not take our calls. A rental is costing a lot of money. It has been over a month.

My engine went out on my car. I still have a warranty on it. They said they ordered an engine for it. It would be in ten days. Every week we call about it. We get a run around and now. Now the service manager will not take our calls. A rental is costing a lot of money. It has been over a month.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
5.0
Quality of repair
1.0
Overall facilities
5.0
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very understandable! Willing to lend a helping hand when you need a vehicle! Brian and Karen are awesome people and I would highly recommend them!

Very understandable! Willing to lend a helping hand when you need a vehicle! Brian and Karen are awesome people and I would highly recommend them!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cozy and friendly. Informative and easy going. Quick and convenient. Lovely atmosphere. Female friendly. Love love love. Thank You for all that you've done.

Cozy and friendly. Informative and easy going. Quick and convenient. Lovely atmosphere. Female friendly. Love love love. Thank You for all that you've done.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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For starters, I was recommended by my aunt to purchase from Byrider. However, upon telling them this several times, they still refused to give her the $250 referral bonus. Second, I have an issue with my transmission. Which is supposedly covered under my warranty. Dropped the car off, was called the next day and told nothing was wrong with it. How’s that possible when I have the pictures of the codes. I also gave gps on my car, so I can see their ā€œtest driveā€. Which was a whole 6 minute drive….. was told, ā€œmust’ve been a rare anomaly. Shouldn’t happen againā€ Car is now sitting in my driveway, until I can afford to take it elsewhere and I’m still responsible for payments, even though I can’t drive it. It’s making a new sound as well. So that’s cool.

For starters, I was recommended by my aunt to purchase from Byrider. However, upon telling them this several times, they still refused to give her the $250 referral bonus. Second, I have an issue with my transmission. Which is supposedly covered under my warranty. Dropped the car off, was called the next day and told nothing was wrong with it. How’s that possible when I have the pictures of the codes. I also gave gps on my car, so I can see their ā€œtest driveā€. Which was a whole 6 minute drive….. was told, ā€œmust’ve been a rare anomaly. Shouldn’t happen againā€ Car is now sitting in my driveway, until I can afford to take it elsewhere and I’m still responsible for payments, even though I can’t drive it. It’s making a new sound as well. So that’s cool.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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