Reviews
Car buying
Lisa was very helpful in me purchasing my car. She made everything very easy. They even replaced my windshield for me because it got a crack in it during the delivery of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review! Enjoy your new vehicle and please don't hesitate to reach out if you need any assistance in the future!
a car for my son
painless buying experience. quick and smooth. it was worth the one hour trip to the dealership. my salesman Randy was a pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to leave us a positive review. We appreciate your business!
Great Place To Buy a Used Vehicle!
I purchased a Ford F 150 from Manchester Motors and I love it. When we had a recent rain storm, I found out that the top seam of the windshield leaked badly. I called Manchester Motors and inquired about how they could help me. They had the windshield replaced and the problem is solved. They stand behind their sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Chris! Enjoy your new F-150!
Great Customer Service
I sought a used car, and I totally forgot I contacted this dealership. Darrell contacted me and I let him know about my credentials. He checked everything and called me back to let me know they will work with me, and not only did I get a great car, but I got a good deal for it, and a great car loan with a low interest rate. There was a minor issue with the car that the dealer was not able to repair, and I had to pay a good amount of money. I tried to get help but there was nothing they could do. But, I won't judge the entire experience based on one situation. I will definitely go back to them, should I want to purchase a new car, AND I always refer people. This is a great company. I truly feel fortunate to find it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review! We're happy to hear you were satisfied with your experience at Manchester Motors.
Howard/Dodge Dart
just now-Edit I had a smooth and efficient experience in purchasing my Dodge Dart from Manchester Motors. Howard was incredibly informative and patient with our myriad of questions. He was exceptionally professional and provided great service, even after I had purchased my vehicle. I would highly recommend Manchester Motors, and insist that you request Howard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words, Emmy. Enjoy your new vehicle!
Easy buying
If you’re looking for a smooth and relaxed buying experience from dealers that know cars, then shop here. The people here are friendly and actually knowledgeable on their business. I got a Volkswagen CC from Howard and it was so easy and fun that I know I took my business to the right place. The big dealerships just want to put you in a car; Manchestor motors wants you in a good car that suits you and that you will be happy with. If you go here and shop with Howard, you won’t regret the buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, Jeff. Enjoy your CC and if you need any assistance in the future, please do not hesitate to reach out! Cheers!
Ferd Maloney
Manchester Motors made buying a new used truck easy. Ferd Maloney handled my sales professionally and was very pleasant to work with. I would recommend this dealership to anyone looking for a quality used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Chris! We will let Ferd know that you were satisfied with his service. Cheers!
Awesome dealership
Great selection of cars and trucks. Second time buyer. Will definitely be back when looking again my salesman was great. No pressure sales. They have a customer in me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for being a loyal customer, Bill!
Customer
Fair deal on the vehicle and the salesman was fine although it was annoying having to hear about all of the interest he had in the vehicle after we had looked at it. Since we were the only people at the dealership late on Saturday, they are closed on Sunday, and we returned Monday morning, this lie was rather insulting. They didn't bother to clean the vehicle even though it had been sitting outside on the grass. The Finance person was not helpful. He displayed a total lack of financial transparency and his main focus was pushing us to purchase their warranty. He made us feel as though we were inconveniencing him by asking questions and trying to get a reasonable deal. We were able to use the tags from our trade in vehicle and were told by the salesman that this would decrease the title and tag charge, but they charged full price anyway. The finance person was continually putting charges into the loan even after we told him to stop. Very pushy. The vehicle is fine, the salespeople are ok, but I would recommend getting financing elsewhere.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely apologize that you were not totally satisfied with your experience at Manchester Motors. We will be looking into this issue and if you need any further assistance, please contact Don at 410-239-3699 ext. 201.
Reputable and Professional
Very honest and straightforward dealer from the sales staff to the service department. I would not hesitate to buy another vehicle with this dealer. we thoroughly checked the car we purchased and they were very patient and honest with all our inquiries and/or examinations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Dave!
