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Manchester Motors

(409 reviews)
Visit Manchester Motors
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00am 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(410) 343-7100 (410) 343-7100

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manchester Motors from DealerRater.

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Great Shopping Experience

Purchased our second vehicle from Manchester Motors. We were very pleased with the knowledge of our Salesman, Donnie. He was patient and knowledgeable. They had a great selection of vehicles and worked with us to bring our selection to the Maryland location from Pennsylvania and have it inspected quickly for a Maryland purchase. We would definitely recommend Manchester Motors to r friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for being a loyal customer, Carl! We appreciate your business and please let us know if you need anything in the future.

None needed

Long drive for us but the salespeople were all very friendly and helpful. They had a small town feel which is a welcome change from the pressure sales that you experience at other dealers. I would recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Clark, thank you for your business and taking the time to leave us a positive review! We strive for a no-pressure environment and are glad we were able to meet your expectations. Enjoy your new vehicle!

all around good experience

I'd been shopping online for an Accord under $15k and found one at this dealership. After a brief review of what I was looking for, I was offered a no-pressure test drive. Then Howard kept in contact with an occasional call and answered specific questions I had about keys/spare/jack/manual included, warranty,etc. I bought 2 weeks later after a brief negotiation that was comfortable and done with respect. The vehicle was ready for me when I requested and looked great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul, thank you so much for taking the time to leave us a great review! We appreciate your business and are glad we could provide you with a process and vehicle that meets your needs!

Manchester Motors Used Honda Accord

I recently was looking for a used car, and found one that looked great at Manchester Motors. My wife and I drove up, test drove the car and had a great experience with Howard and the finance person. They were awesome to work with and they were helpful at every turn. They even beat my pre approval rate for my loan from my credit union. The next time I need a new/used car, I will head straight to Manchester Motors and look for Howard. Also, the car was in great condition and a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share your experience with us, Justin. Enjoy your Honda and please let us know if you need anything in the future!

Best service department

Great staff in service department. Perry is always helpful. Very hard to find a service department that you can trust. Manchester motors is one of a kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your kind words, Sharon. We set a high expectation for ourselves and are thrilled we were able to meet your needs. Thanks for your business!

Great Experience

I had a great car-buying experience at Manchester Motors. The sales associate was very helpful and did his best to accommodate our requests. They helped us find the car we were looking for and made sure that it was in great shape. There was no haggling and no hidden fees. I didn't feel pressured in anyway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review! We appreciate your business!

Always reliable

I recommend to everyone I know. I can always count on reliable, fair priced repairs and service to my vehicles. My vehicle is always clean when returned!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Pam! We appreciate your business!

Extremely knowledgable service staff. Wow good $$

They have been servicing my trucks and SUVs for a few years now and they do excellent work with competitive pricing. Jason is so knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your kind words. We appreciate your business!

RAM 1500 Rebel

Smooth buying process. Everything was ready to go when we arrived. Would recommend to friends and family. Excellent customer service from Darrell!! Love our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Catrina!

J.R. Noell

I called and car was ready to view when I got there. It was a 2010 Accord and looked like new when I got there. Bought it, traded mine, and left a happy customer. Howard and the manager did a great job. Both were veterans , like me, so I was happy to give them my business., Recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words. We pride ourselves on clean vehicles and a helpful staff. Enjoy your Accord and thank you for your service!