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Manchester Motors

(409 reviews)
Visit Manchester Motors
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00am 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(410) 343-7100 (410) 343-7100

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manchester Motors from DealerRater.

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Great purchasing experience

I worked with Howard and he was absolutely amazing! As well as everyone who helped with the purchase. I was not expecting to walk out with a vehicle, and they went above and beyond to make it happen. I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristina, thank you so much for taking the time to share your experience with us. Enjoy your new vehicle!

Used car purchase

Bought a 2010 Lexus es350 a couple of years ago. It is by far the best riding car I've ever owned. Also very reliable, only regular service needed. Manchester Motors does my regular maintenance and are always freindly and prompt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matthew, we are so glad to hear you are still enjoying your vehicle and it has been reliable for you! Thank you so much for your continued business and come see us when you're ready to upgrade!

Mr. Dennis Conklin

I purchased a 2014 Jeep Wrangler today from Manchester Motors at the Manchester, Md store. I would like to thank sales consultant HOWARD INSLEY and business manager DARREL KOLSCHER for the great job representing Manchester Motors. Mr. INSLEY did a fantastic job keeping me updated during the buying process along with Mr. KOLSCHER'S assistance. The finance manager was awesome and they all worked together to get me a great deal. I highly recommend this dealership and the outstanding staff! THANK YOU ALL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, thanks for the great review! Enjoy your new vehicle!

Excellent Dealership!

When I was in the market for a used Promaster (March, 2020), Manchester happened to have one on their lot. On my initial phone call, Donnie patiently answered all my questions and invited me in for a no-pressure test drive. Gerald respected that I'd done my homework and returned the favor of being very reasonable and perfectly direct in our price negotiation. The rest of the Manchester team made the financing, inspection, title, and tag a breeze. They took care of everything, and I was in and out in less than two hours. It truly was a pleasure doing business with them. Thanks, Manchester!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you so much for your kind words. We're glad to hear you were satisfied with the process of your purchase and hope you enjoy your new vehicle! Please let us know if you need anything in the future.

Howard was amazing

Came in on a whim on a Tuesday night, left with a 2017 F150. Howard was great,brought someone in to replace the battery, entertained my kids and helped me move things from 1 car to my new truck. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Matt! Enjoy your new F-150!

Nice to Deal with

Good experiance with Charles, the salesman. We had to trade a 2010 Pilot with 170k and recieved a fair price. Also received a discount since we have our cars serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your experience with us! We are glad to hear you were satisfied with your service and thank you for your business!

Great service

I always receive great service from Manchester Motors. I highly recommend them for all of your automotive needs. I have been using them for service and repairs on my cars for several years now and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dan, thanks for being such a loyal customer and your continued business! We appreciate it!

Great Buying Experience

Purchasing are Jeep was quick and easy process from the moment we walked in the dealership. Pressure to buy or not was not a issue. Charles was great to deal with, and took care of all concerns, that we may have had. Would definitely buy another vehicle from Manchester Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shari and Mark, thank you so much for taking the time to share your experience with us. We strive for a no-pressure environment and are glad we were able to meet your expectations. Take care!

Amazing service

Amazing service, staff, very helpful, and love my car! Thank you to Donnie and his finance dept for everything! Will definitely be coming back to shop for my next car in a few months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your business, Diane! We look forward to seeing you again!

Very efficient service

Quick and clean. Very easy to deal with. Perry and his team are friendly and easy to deal with. Convenient location with good hours. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, thanks for giving our service department a try and we look forward to seeing you in the future! We appreciate your business.