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Manchester Motors

(407 reviews)
Visit Manchester Motors
Sales hours: 9:00am to 8:00am
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00am 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(410) 343-7100 (410) 343-7100

Reviews

(407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manchester Motors from DealerRater.

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Happy Customer

Customer service was very friendly and helpful. The salesmen were polite and cordial. They didn't rush you into any decision and were able to answer any of your questions. It was a pleasure dealing with all of them. Thanks for the great experience! I would diffently recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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element

easy and efficient transaction friendly , courteous service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales Experience! But not so great repairs!

Had a great experience so far. Purchased a van a little over a month ago. Gave me the best deal for my trade in and also came down from their internet price. The only issue I had was that the brake rotors were bad, and instead of replacing them they just turned the rotors. It was the cheap fix that will get me a while longer, but not the fix I expected. But still, the sales experience was great!! Randy Olinger helped us with no pressure to buy. I live between Baltimore and DC and did most of the sale over the phone or e-mail. They were great to deal with and were open to negotiating. The best car buying experience I've had so far. Would definitely recommend to others, with the caveat to make sure they agree to fix what you find BEFORE you make the final purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied customer

Great customer service. I didn't feel any pressure as with most dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Glen Rock Location

Through no fault of my own I was put in the position of needing a replacement vehicle. I found a Volvo at the Maryland location on line and they brought it to Glen Rock just up the road from me. Fell in love with the car and now call her mine! Thanks to Chris for all his assistance through the process. Would surely recommend Manchester Motors to others looking for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd purchase from this GREAT local dealership

A great local and family-run dealership where I was treated like a "friend" as much as a customer. Don and his wife (the owners), as well as Chris at the Glen Rock location are professional yet extremely friendly. They've worked with me on 2 different occasions to get me into the vehicle I was looking to purchase. Right off the bat, you can tell that they are genuinely nice people and really appreciate your business. We've used the service department several times as well and have been very satisfied with that part of the business too. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Much better than your typical used car dealer

They are clearly selective when it comes to putting a car on their lot. The cars are clean and backed up with clean CarFax reports. These aren't the typical used and beaten cars that others are selling. Friendly, no pressure sales staff. One stop shopping - repairs, inspection, tag/title, financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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president

they did a great job, will be back again , good invintory of what im looking for, good service when there is a issue

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car, great price!

Great car selection and service. One stop shop with buying and paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a low mileage used vehicle

I definitely recommend Manchester motors to anyone looking for a low mileage used vehicle! They have a location in PA also, and since we are from PA they brought the vehicle to their PA location and inspected it and licensed it in PA. This was a real plus! No hassle. No pressure! Good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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