Reviews
Write a reviewGreat Dealership
My girlfriend and I are expecting a baby so we needed a new car that's bigger. We've always been a fan of Lexus and both drive one. We've shopped around and finally decided to close the deal with Howard at the Escondido Lexus dealership because he has gone out of his way to help us with everything that he can. Not only given is an incredible deal, but also did what he could to keep my monthly payment low. We will definitely come back to buy another Lexus for myself in the future since this one is for my girlfriend and our new baby. Thank you Howard for everything. Sincerely, Tuan & Christine
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience buying a Lexus at Lexus Escondido
My wife & I had a superb buying experience at Lexus Escondido. The entire staff is courteous and attentive and our salesman Steve Knox was great to work with. Steve and the staff truly gave us a great experience, we are so happy with everything and the Lexus we bought is beautiful! Kudos to this dealership for truly making the buying experience a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience, I love my new NX200t
From the moment we arrived the experience was exactly what we should expect from a premium brand like Lexus. The entire process was great, and everyone we interacted with was pleasant, and professional. The sales consultant Omid was great, made us feel comfortable, and at ease with the entire purchase. I will recommend everyone to take the short drive north to experience the difference. I have purchased a few Lexus vehicles from other local dealers, and you have got them beat hands down. Great job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
unable to fix a p0301
unable to fix a p0301, how can a dealership not know how to fix this? even a regular mom & pop shop can do it
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
RX 350 SPORT
Phil was great to work with and who said to me; "... buy the car you really want and enjoy driving, and you'll never regret it ..." And, although I paid a few thousand more for the RX 350 Sport over the standard RX 350, the generous rebate/discounts and the professionalism of Bob Averill and Phil Cabuzzi, made the whole car buying experience painless and enjoyable. Word of mouth is your best advertisement and I'll pass the word.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buying experience in Lexus Escondido
I bought a 2018 NX300 SUV from Escondido Lexus dealer on Feb 2, 2018. The Sales Consultant Philip Cabuzzi was the best and did an outstanding job in showing several new 2018 NX300 vehicles on the floor and outside with all the features in the vehicles. Also, he took us (me and my wife) for a test drive both in freeway and city roads so that we got a feel for driving the car. He explained clearly all the features inside the vehicle to understand and be comfortable with them. The Finance Manager Colin Jones also did an excellent job in explaining the Platinum Extended Service benefits and coverage for 8 years 75,000 miles which we also purchased. Overall we are impressed with Escondido Lexus dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus Exscondido - Excellent !
Lexus Escondido consistently delivers an excellent customer service experience on all levels. From the lot attendants, through the Sales Consultants such as Attila Vecsernyes, Karen MacKichan and Dan Flanagan to Management such as Finance Managers Jon Klippel and Colin Jones and Sales Manager Ian Jaffe. We are long-term Lexus enthusiasts and repeat customers who go multiple vehicles from Lexus Escondido and love doing business there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
amazing service very good dealership
this dealership was amazing and exceptional service the dealership is very big and has a any car you need and very friendly people. i bought a brand new car for RANDY KNIGHT he was a very nice guy I would definitely buy a car from him again and again very nice and keeps you happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
This is my second time dealing with Lexus Escondido. Great experience, great customer service and they tailored everything to what was best for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lexus Escondido---look no further!
We purchased our first vehicle from Lexus Escondido in Sept 2016. Atilla V. and Stephen S. were the sales people that my fiance and I dealt with and they made the whole vehicle purchasing process so fun and easy. (I know, it sounds like an oxymoron) They're both very genuinely friendly and helpful people even when I continue to ask questions about the car several months later. As far as vehicle service, dealing with Matt C is another wonderful person there. He is also so friendly and willing to help and answer any service related questions and concerns I may have. Lexus Escondido is a top-notch facility with great staff in every department. If you need a vehicle, whether new or used, I would highly recommend going to Lexus Escondido first. Believe me, I have been to several San Diego area Lexus' dealers and there is nothing that compares to how Lexus of Escondido takes care of their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
