Cannon Nissan of Jackson

Alfonzo Jordan was great! He got us the deal we needed Courteous, Respectful, Friendly, Diligent!

Kudos to Ricky Anderson, Nathan and Bryan for getting us the best deal on a Nissan Altima for our daughter's graduation and they delivered it to our home with a BIG red bow!!!! She was totally surprised....thank you guys again!!!

This is a very good dealership from the service advisor to the technician. Especially Jerrell, great customer service. The best cannon dealership in jackson MS

I just want to praise Mr. Jerrell Berry!!!. He goes above and beyond his job every time I have visited Cannon Nissan. He makes me feel more like family than just a customer. He always thoroughly explains what maintenance upkeeps I need on my vehicle. He is the reason I have continued to bring my vehicle to this location and not any other Nissan dealership.

Had my car serviced nearly three weeks ago and have yet to receive the survey they typically send after an abysmal service experience (gee, I wonder why?) so I’m sharing my review here. Long story short I was misled about how long service would take and didn’t leave until TWO hours later (after being told service would only take around 40 MINUTES). During that time I had to take the initiative more than once to get up and keep asking about the status of my vehicle despite the service advisor knowing I was still waiting hours beyond when he told me my car would be ready. At one point when I went to check again on the status, he looked right at me before proceeding to go out to check in another customer. The other advisor on duty had to be the one to give me an update and was the one who told me that the type of service being performed on my car typically takes longer. HE told me this, not my actual advisor. Then to add insult to injury when I finally went to pay/ check out, the advisor couldn’t even remember where my keys were! I had paid by then and was so upset I literally said nothing and just turned around and left and went to go find my car on my own (where I found my keys as well). I really thought I had found a dealership that cared about me as a customer. I spent $600 during this visit only to be treated like the complete opposite. I live a good distance away from them and have been coming out of my way because I was desperate for good service after having such awful experiences, including from a competitor of theirs. I won’t bother ever again as that was my final visit there. The visit and how I was disregarded and misled upset me so much. It’s so unfortunate because it was a complete 180 from my first visit to their service center. I really thought they cared, but they don’t. Especially after service is already underway and payment is guaranteed. So beyond disappointed.

Jennifer Metcalf was such an amazing salesperson. She went above and beyond to help get the job done. Sweetest person that I have ever met. Thank you so much Ms Jennifer Metcalf, love you and thanks for everything you and the Cannon crew, got to love them.

Desmond Roach is THEEE BEST Can't leave out Leo (Manager)and the rest of the crew. Great Great experience with buying my car. AIN'T NO DEAL LIKE A CANNON DEAL !!!

I would definitely recommend Nissan Cannon to all my friends and family. You guys rock!!!!! They are more than willing to help with your purchase or services.

I would like to say thanks to James Hill's who was my service advisor who was very kind and sure me that the of everything that was concerning my car and the wait time was not long so again thank you Mr. Hill's

Both Jerrell Berry & James Hill went above and beyond to help me with all of my problems from the time I step into the door. I had something wrong with my car and after speaking to Jerrell he gave me and wonderful explanation of my problems with my vehicle and when I was frustrated after talking with James he help calm me down.