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Cannon Nissan of Jackson

(54 reviews)

Reviews

(54 reviews)

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BAIT and SWITCH; BEWARE !!

Labor Day 2018. I wasted $140 in fuel and $93 to rent a car hauler trailer to pick up a specific new blue Nissan Altima SR from Cannon Nissan in Jackson, MS. I had contacted them by email in the previous two days and agreed to be at their dealership at 8am on Labor Day. I had completed all their online credit info and even I even viewed that this car was still on their website inventory before leaving my home at 3:30 am for the 200 mile drive there. When I got there, the car was not there. I opened their website inventory and showed them that the car was STILL LISTED as being in stock and for sale. BUNCH OF LIARS. BEWARE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Anthony Sims

My experience at cannon nissian of jackson was a success my salesman Anthony Sims was awesome and got me exactly wat I wanted he was very nice and professional I will in the future shop there again great service!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AN THAT THE TRUTH

Just wanted to share this with everyone. Yesterday I received a phone call from Cannon Nissan's , Sales manager, Matt Hipgon. He heard about a conflict I had when I purchased my car from them, prior to his employment there. He was very professional and concerned about my issue, a super nice guy. Around two hours later I received a phone call from Michael Joe Cannon wanting to know if they were taking care of me. Mr. Cannon is a very busy man and to take the time to call me was very impressive. Thank you very much for your concern. Cannon Nissan's service department, headed by Scott White, was also very courteous and extremely helpful. Scott White with the help of employee Danielle Harrison did a great job of taking care of my service needs. Joe Cannon is very lucky to have such loyal employees. Thanks again to Joe Cannon, Matt Hipgon, Scott White and Danielle Harrison Anthony Sims for all your help. It's been a pleasure doing business with Cannon Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nobody Beats Cannon. Nooobody

My experience in purchasing my 2015 Nissan sentra from cannon nissan was smooth and also made me a loyal customer. Whether its regualr service or something major going on, my initial salesman Monroe Milton makes sure that its all handled in a timely and respectful fashion. I recommend to anyone looking to purchase a nissan to do so at cannon nissan and purchase with Monroe Milton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Sentra

I was very pleased with the service that was provided. I love my new car. I received a great deal and customer service. It?s my favorite color.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Request Salesman Roy Brown!

Salesman Roy Brown is the best. Roy went above and beyond to make sure I purchased the vehicle I was most comfortable with. I felt like family by the end of the process. I highly recommend Roy Brown!He gave me complete peace of mind, which we all know, is close to priceless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

My New 2017 Nissan Sentra

My sales representative was Anthony Sims and he did an awesome job! I would definitely recommend anyone to go to him! He will work with you! Nobody beats a cannon deal...NOBODODDDYYYYY!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Alexis!

Great Service

Antonio Sims was a great salesman. All I did was made that phone call n he did the rest. No hassle at all. He was very honest and upfront with everything. Thanks a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Lynette Knight and welcome to the #CannonFamily

Recall Work

Had recall work done and Service Manager replaced parts on car that was not authorized, but expected owner to pay for, best offer to get the car back from them was to pay half $500+ on work that wasn't approved nor did the owner authorize. Contacting Nissan Corporate and Better Business Bureau on these unethical practices.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place!

Great experience! I was very pleased with the process. They were very friendly and kept me informed the whole time. Have used service before and they are just as great. Can't wait to trade my ride in again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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