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Quality Mazda

(302 reviews)
Visit Quality Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:30am–1:30pm
Sunday 8:30am–6:30pm Closed
New (505) 355-6847 (505) 355-6847
Used (505) 355-6821 (505) 355-6821
Service (505) 355-6832 (505) 355-6832

Reviews

(302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service for a great safe car!

Quality Mazda has knowledgeable, friendly, helpful employees. Andrew Heavner was a pleasure to work with. Love my Mazda CX-5. It’s a fun and safe car to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership!

W e showed up at the dealership on our salesman Matthew's day off but we were greeted by Andrew and he immediately made us feel welcome and offered his services to us. We test drove a new Mazda 3 and although we loved the car it didn't have the features we were looking for. Andrew went above and beyond the call of duty to find us just the right car. This was no easy task as this car was for my daughter and she has a lot of demands! Andrew continued to work with us until we had no more questions. In the financing department Daniel Poe helped to explain all the options and incentives available. This was by far the easiest and most satisfying experience I have ever had while buying a car. I highly recommend Quality Mazda and their entire team. If you go anywhere else you will be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Family oriented

We were greeted by Ben vigil upon arrival and immediately were treated like family. Would recommend this dealership to everybody looking for a new mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mazda CX-5 for Cheryl Byrd

Mime Frye was awesome and very patient with my negotiating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly knowledgeable helpful

Andrew was very friendly and helpful. He worked with us on price and options. At the end of sale cycle he spent time explaining functionality of the vehicle in easy terms

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Bearded One

Although I did not purchase a Mazda, I had a wonderful experience with Andrew Heavner. He knows the ins and outs of the Mazda vehicle. I can't say enough about the positive experience dealing with Andrew. I will recommend Andrew to all the folks I know interested in purchasing a new or used vehicle. Andrew, I thank-you!!!! Mike Clevenger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great car buying experience

We bought a 2017 Mazda 3 from quality Mazda. Our salesman Andrew was extremely helpful and provided just the right amount of information to help us decide without being pushy. A none of the usual salesman trickery. Just a straight up deal And we got a great deal indeed- $1100 less than a competing Mazda dealer. Hard to believe how much value we got for our money. Definitely a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

abuyer

This was a good experience. I was treated well and fairly and I will revommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best dealership experience in years.

My wife and I traveled some distance to Quality Mazda in order to buy a new Miata Sport 6 speed manual. It was worth the drive and the research to find this dealership. (CarsDirect.com helped out.) Ben located the ideal car for us (it just arrived to the coastal auto distribution center) and laid out their best price and loan scenarios. Unlike other dealers, the numbers were reasonable and the figures added up correctly. My wife and I did not arrive at our point in life to have high credit scores and the ability to make an emotional purchase without effort and discipline, so it was very refreshing to have a sales person who respected that, and who directed us through the buying process without gimmicks. Pavel did the financing with charisma and flair. The car was promised by September 23 and it arrived August 19! Good luck with the transport and good management at the dealership. Ben arranged for the dealer shuttle to pick us up at the train station, sat us down in our shiny new car and we zoomed off for an unforgettable break-in drive home. The rest will be history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent STAFF!

Ben Vigil was wonderful. He worked with us to get exactly what we wanted at a reasonable price with no hassles or pressure. He had cars waiting for us with a/c running so we could test drive in comfort. Knowledgeable, friendly and straightforward, the way car buying should be. If you go, ask for Ben. Also, Mazdas are the best. This is our third and it won't be our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.