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Fred Anderson Nissan of Asheville

(710 reviews)
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

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Reviews

(710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Nissan of Asheville from DealerRater.

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Amazing service and attention to detail!! We were taken care of by every person we dealt with from the manager on down. We had walked out of two dealerships with no car but went home with the best deal and service.

Amazing service and attention to detail!! We were taken care of by every person we dealt with from the manager on down. We had walked out of two dealerships with no car but went home with the best deal and service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Anita, your feedback just made our day! We're happy to read that our team provided such amazing care and service. Thank you for choosing Fred Anderson Nissan of Asheville - enjoy your new car!

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Glenn is amazing and very thorough and helpful every time I visit his service department for my routine 5k miles service plan! Thanks Glenn for all your kindness! I really appreciate you!

Glenn is amazing and very thorough and helpful every time I visit his service department for my routine 5k miles service plan! Thanks Glenn for all your kindness! I really appreciate you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan Of Asheville! Please don't hesitate to reach out if there's anything additional we can do for you.

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It was very good Glen is very nice I will be back soon thanks again

It was very good Glen is very nice I will be back soon thanks again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Holly, thank you for taking the time to review Fred Anderson Nissan of Asheville! It really means a lot to hear that you're happy. Glen will appreciate your kudos.

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Totally awesome and Taryn was thorough and professional. Friendly and respectful and a disarming personality.

Totally awesome and Taryn was thorough and professional. Friendly and respectful and a disarming personality.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, we are thrilled to hear that Taryn’s professionalism, friendliness, and thoroughness made your experience so positive! Thank you for choosing Fred Anderson Nissan of Asheville.

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Never have been disappointed.. love the coffee and waiting room. De4v8ce 8d amazing flawless care

Never have been disappointed.. love the coffee and waiting room. De4v8ce 8d amazing flawless care

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing Fred Anderson Nissan of Asheville, we appreciate your positive feedback!

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Mr. Glenn helped us out yesterday! Highly recommend him! Great customer service every time and is very knowledgeable, and always a smile. Thank you, Mr. Glenn!

Mr. Glenn helped us out yesterday! Highly recommend him! Great customer service every time and is very knowledgeable, and always a smile. Thank you, Mr. Glenn!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Amazing customer service! Everyone there was so welcoming! I knew my car was in good hands.

Amazing customer service! Everyone there was so welcoming! I knew my car was in good hands.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Arrived early. Service addressed immediately. In and out in about 45 minutes. Great job Gerald.

Arrived early. Service addressed immediately. In and out in about 45 minutes. Great job Gerald.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It means the world to know that you can count on our team at Fred Anderson Nissan of Asheville, Wanda. See you down the road!

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Great guy to work with . Explained everything that I needed . Gave me my options highly recommended

Great guy to work with . Explained everything that I needed . Gave me my options highly recommended

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback of Fred Anderson Nissan of Asheville! If you have any further questions, please don't hesitate to reach out!

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Glenn diagnosed the issue anf corrected the problem, and did follow up to inform me of parts status should the issue reoccurr

Glenn diagnosed the issue anf corrected the problem, and did follow up to inform me of parts status should the issue reoccurr

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, we're glad to hear Glenn provided thorough and informed service at Fred Anderson Nissan of Asheville. Thank you for your feedback!

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