Reviews
Write a reviewExcellent Customer Service
I was in the market for a specific luxury car. I have purchased three cars for my family members over the past two years and I was expecting a hectic process.There is always something that ends up ruining the buying experience. Sale individuals are always in a rush trying to sell as many cars as they can so that they can get their bonuses. But this was the opposite at Executive Auto Sales, I was treated fairly and they take pride at accommodating the buyer. I was not pressured to buy anything and when I bought the car, I was not pushed to get any of the extra warranties or add-ons that end up costing a lot. I am very happy with the purchase of my car and would/will recommend to all my friends/family that are looking for a luxury car. I had the pleasure to work with Edward and I have to say that he made the purchase as smooth as it could be! He was extremely reasonable at giving me a fair price for the car and my trade-in. It was worth every minute of that long commute from Boston for the exceptional customer service and price for the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Walter Thank your for your recent purchase, and best of luck with your new ride for many miles. We also appreciate you taking the time for a positive detailed review. Best Team Executive
Realibls vehicle
2 years later I’m writing this lol. Anyways I purchased a 2011 Jeep Grand Cherokee and it’s been flawless. The people at executive auto sales were great especially Ed the finance manager who actually sold me the Jeep was super friendly and really helped me out as much as he could. Only reason why I gave 3 stars for service was because they didn’t fill my gas tank but other than that 5 stats for sure. Next time I need another Jeep Grand Cherokee I’ll check executive auto sales first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul G Thank you for taking the time 2 years later for a positive review. We will keep the full tank in mind for the future, typically that is a new car delivery factory paid touch, but noted... Best Team Executive
No pressure
I was shopping for a new car and I was at dealerships all day long. I was exhausted from car shopping and dealing with people trying to see me a car when I told them I’m shopping. Pat did not pressure me at all and I came back the next day and bought a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BH Thank you for choosing our dealership for your recent purchase. It was our pleasure. Team Executive
excellent dealership
John and the staff are excellent to business with. this. Is the second vehicle I purchased from John. both times have been a good experience. prices are good and the customer service and friendly atmosphere are outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Thank you for your continued support! Enjoy your new ride, and thanks for the positive review. Best John
Recent purchase
John and his team are amazing, I always feel warm and welcomed. I can always count on them to deliver exceptional service. I have bought two cars from them already and will always go to them before anyone else. Thank you guys for giving me my dream car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Whitley, Thank you for your continued patronage - enjoy your new ride! John
Ask for Ed !
Ed was super helpful. Easy to talk to and he very kind. After having my eyes set on my corolla Ed made everything happen so that I would be happy. Ask for Ed !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats with your recent purchase, and thank you for the kind words! Team Executive
Perfect Experience
We found a vehicle we were interested in purchasing at Executive Auto after a web search, so decided to visit the lot for a look. Less than a week later we made a purchase, and the experience from beginning to end was perfect. John showed us the car first and set us up for a road test - he was very friendly and accommodating, but not pushy at all. We thought about it and decided to buy if the price was right. We then worked with Ed, and he exceeded our expectations - it could not have been a better experience. He took care of everything, from financing and warranty to registration and inspection, in a friendly, informative and supportive way. He answered every question, and when it came to the bottom line, he even managed to offer a purchase price, including a comprehensive 6 year warranty, that was lower than I was expecting. How often does that happen at a car dealership?!? I will reccommend Executive Auto to anyone I know who is looking for a vehicle, and I won't hesitate to go back myself. Ed and John managed to make car buying a pleasant experience. We got exactly what we wanted for less than we thought - what more could you ask for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kirby It was our pleasure to assist! Wishing you and the Mrs. many happy miles in your new ride... Thank You Team Executive
Highly recommend
My wife and I had a hassle free experience and we will recommend this dealership to anyone.Thank you again John and Ed she loves her Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, enjoy the Acura! Team Executive
Fantastic!
Awesome service and very friendly staff. We went in looking for a car for our daughter. I ended up trading my SUV in and getting a car for me instead! Ed is very helpful, friendly and fair. Best experience I’ve ever had at a car dealership. Highly recommend!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful news! Enjoy the car... Team Executive
Lexus 350
It was a pleasure buying a used car. Ed was honest, and there was no haggling he gave me the agreed upon price for my trade and the car I purchased was very clean and exactly how it was promoted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane Congrats on your recent purchase, thank you for taking the time to do a positive review. Team Executive