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Johnson Hyundai of Apex

(1,922 reviews)
Visit Johnson Hyundai of Apex
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 267-9542 (888) 267-9542
Used (877) 204-7607 (877) 204-7607
Service (888) 415-0617 (888) 415-0617

Reviews

(1,922 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Hyundai of Apex from DealerRater.

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Couldn't be better

Great car, great salesperson, great dealership. Actually looking forward to when we need our next car. Never had that feeling before but this experience made what was a painful experience in the past, really easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that you had a great experience at our dealership. We hope to see you again!

Amazing service and wonderful sales team

We had looked at a couple of different Hyundai dealerships in the area, but as soon as we got to Johnson Hyundai and met Ivan, we knew where we were going to buy our vehicle. Ivan was exceedingly professional but also warm and caring -- he treated us like family. The whole rest of the team was equally wonderful and we left with a car we absolutely love. James Edmonson in finance was so straightforward with us about financing options, and took care and time to explain the different options to us. All in all, it was just a wonderful experience. Looking forward to working with Ivan, James and team again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your great experience with Ivan and the Johnson Hyundai of Cary team!

Very Satisfied

I was able to get the car that I wanted with all the bells and whistles. From start to finish the process for buying my new car was very easy and problem free. I was very pleased with all aspects of the buying process, from the friendly salesmen to the purchasing stage. Even was satisfied with the follow up process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you are enjoying your new car!

Hyundai Accent

The process went quickly. If I could get the price I wanted, then I was prepared to buy. I didn't feel like the dealer was playing games. We were able to negotiate the offer to something acceptable quickly so it didn't feel like we were wasting our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Korrina!

Just bring me a car

I knew what I wanted from the dealership: black or white Santa Fe with leather seats and nice features. I was shown both. Bought black.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy that we were able to help you find your perfect car! Thank you for your review.

5 star

Excellent dealership. Very professional service. Would definitely recommend shopping for a new car there. Never felt pressured, questions answered thoroughly, listened to our needs. Second car bought there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation!

Great Experience

Buying a new car is not on my top 10 list of things to do. However, our experience at Johnson Hyundai of Cary, NC, exceeded my expectations. Our sales person,Mark and finance consultant,James were exceptionally helpful and we can not say enough about our positive experience and look forward to a long time relationship with everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We look forward to seeing you again!

Awesome

I loved the experience. I think I put the sales associates through the ringer and they passed all my tests. This is a great place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Best experience...

Our best car buying experience in many years. Our salesman "Mac" was excellent. He listen to our needs and delivered on what we needed. We will certainly recommend Johnson Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your great experience with Mac and Johnson Hyundai!

Second Hyundai- Same Salesmen

This was during the big Memorial Day sale. Everything went very smooth. Like dealing with personnel at Johnson Hyundai. I won't be using the dealership for routine maintenance. I perform this work myself, but will bring it in for the first free oil change in October.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Johnson Hyundai of Cary, Steve!