Reviews
Joel was very helpful and and amazing salesman.
Joel was very helpful and and amazing salesman. Knew how to sort and figure out what we were looking for. Would definitely ask first and recommend 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fernando got my daughter’s dream car .
Fernando got my daughter’s dream car . Thank you for an awesome experience. Will come back again . Carville’s has been nothing but good to us over the past 15 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mark!
Thank you Mark! You were fun to work with and very genuine. I did get what I wanted for my trade in and the van is exactly what I want. Thanks as well to Steve R for putting the finishing touches on the transaction. I truly appreciated it.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
If we could give them 7 stars out of 5 we would.
If we could give them 7 stars out of 5 we would. If you are looking for a used car, do yourself a favor and go see Matt at Carville. We recently completed a purchase with Matt's assistance and we could NOT be happier. Matt was the ultimate conscience professional, better than that, Matt really listened to our needs and worked with us to find the right vehicle at the right price. No Hassles, No Pressures, just honest work and integrity in our dealings. Matt went over and above our expectations to not just find us a vehicle, but as we were in a bit of a time crunch, Matt came in on his scheduled day off to finish the deal. Then he ensured the items we agreed to in our deal were completed and timely. He was truly a superstar. We also worked with Kevin who surprised us with his willingness and ability to work us through a couple of challenges, which admittedly were truly above and beyond what is customary for a car dealership. Again no pressures, just facts. A special shout out to Jesse in the finance department for his thorough professional manner, finding appropriate financing at a very reasonable rate and specifically in explaining the nuances of all the required documents. We could go on and on. The TEAM at CARVILLE made our purchase as comfortable and enjoyable as possible. In fact, I will even say that having purchased more than a dozen cars in my lifetime, it was the best car purchase experience I've ever encountered. Truly hard to believe in this day and age... Looking back, at this moment we are unable to think on literally anything the CARVILLE Team could possibly have done to make this experience more pleasant, enjoyable or appropriate. Thank you Matt and the entire CARVILLE Team for making this a great deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, John, for such a great car buying experience!
Thank you, John, for such a great car buying experience! You are one of a kind salesperson and I will recommend you and Carvilles to all my friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible experience: they used a credit report/score that
Terrible experience: they used a credit report/score that was at lease 50 points lower than I obtained from Experian on the same day. They only offered me only two car options, they added $1900 to cost of vehicle for mandatory one year warranty. They provided a 19% interest on financing. They put charges on the financing without explanation. Treated me like I was stupid because I misheard something. They added 6 months to the financing without explanation. The car stunk from cigarette smoke and the ashtrays were full of cigarette butts.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience, our salesman was amazing!
Great experience, our salesman was amazing! Very friendly and accommodating to our needs and budget.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These guys make you feel no pressure and comfortable
These guys make you feel no pressure and comfortable during the whole experience. Mark was super nice and patient with my wife and I, plus Jesse is very honest and caring in his approach to assisting with the sale. I loved the whole process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top Notch Service
Just financed a truck with Carville's. James, Tony and Gee worked hard and got me a great deal! Thank you so much! Their hospitality and customer service is top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car experience!
Cannot thank Jacob Shouse enough! He did everything he could do get us into the vehicle we wanted and we left very happy. He was honest about all the numbers and didn't hide any details. Really knew his stuff about his cars and gave us all the options possible. We will most definitely be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase