Audi Chantilly

I found the sales and purchasing experience very professional, and relatively streamlined. Inventory selection was very good and I found the car I was looking for.

In January 2023, my wife and I bought a new Volkswagen Atlas Cross Sport. We paid cash for the car, but the dealership asked for our SSNs to stay compliant with the OFAC requirement. As it turns out a hard credit pull was done on my wife and me. The VW is simply too big for what we need and wanted to trade it in for an Audi Q5. My wife and I recently retired from the Air Force and have been having our 2014 Q5 serviced at Audi Chantilly since 2017. We bought a new Q7 in 2020 and replaced it with new Q7 in 2022, both from Audi Chantilly. In fact, the 2014 Q5 has been getting service at Audi Chantilly for the last eight days and we have a loaner sitting in the driveway. Tonight we went to buy a new Q5 at Audi Chantilly and were told because we were paying cash a credit check was required due to OFAC requirements. We said even for repeat customers with an extensive history with the dealership? The salesman went and consulted the boss and we were told that was the policy. We left the dealership without the car. According to FINANCIAL CRIMES ENFORCEMENT NETWORK: ANTI-MONEY LAUNDERING PROGRAMS FOR BUSINESSES ENGAGED IN VEHICLE SALES 31 CFR Part 103 and the rules under the Office of Foreign Assets Control, pulling a credit report is NOT a requirement. Audi Chantilly just lost a sale and a customer. We will tell everyone we know in the market for an Audi to stay away from Chantilly and Tysons Corner (both owned by Penske).

Mani was excellent and made the buying experience easy. Car was beautiful and ready to go

Was very friendly and helpful towards me and my friend the sales went smoothly would recommend them

Great customer service, 2nd purchase at this dealership. Carlos did a great job meeting my needs, and the sales managers were very hands on. General manager Roger even checked in to make sure I had everything I needed.

We have purchased at least 6 cars from this dealership. The team is amazing and Roger is the best GM in the auto business.

Mamta Vohra was awesome to work with. She made the car buying process easy and continues to assist my family with their next vehicles.

It was a Great experience! Mamta was very detailed and accommodating. The process was smooth and I was satisfied with the quality of car sold to me.

Mamta Vohra is a fabulous salesperson and was a joy to work with during my recent purchase. She is very knowledgable on the product and was very helpful throughout the process. Audi Chantilly is a very good dealership and performed head and shoulders above its peers in the NCR. All around excellent.

John Kwakala was extremely knowledgeable and help us through the sales process painlessly. Since I was a first time Audi buyer, John responded to all my questions and explained in detail how to use the different things that the car offers which was extremely helpful. He was open to meet with me to answer any other questions I may have in the future.