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Audi Chantilly

(750 reviews)
Visit Audi Chantilly
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 976-0042 (888) 976-0042
Used (888) 960-9124 (888) 960-9124
Service (888) 963-0074 (888) 963-0074

Reviews

(750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Chantilly from DealerRater.

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Had a great experience buying an almost new car from

Had a great experience buying an almost new car from Mamta Vohra at Audi Chantilly she and everyone else there made it quick and painless. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review! We're glad you had a great experience buying an almost-new car at Audi Chantilly. We understand the importance of making the process quick and painless, and we're pleased that our Sales Team was able to provide that for you. Your satisfaction is our goal, and we appreciate your feedback. Please don't hesitate to reach out if you have any further needs or questions. Thank you for choosing us!

Our salesperson, Mamta Vohra, expertly guided us through

Our salesperson, Mamta Vohra, expertly guided us through the sales process. She is very knowledgeable, extremely patient, and she drives what she sells - which is impressive (this is not true for all salespeople). The dealership is very nice, and I even had a great interaction with a person at the parts counter when ordering some accessories. Great experience overall.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful rating and review! Our Sales Team at Audi Chantilly is elated to know that you received great customer service during your car-buying experience. We pride ourselves on our staff being very knowledgeable and professional. Congratulations on your new car!

Dealer response

Thank you for your wonderful rating and review! Our Sales Team at Audi Chantilly is elated to know that you received great customer service during your car-buying experience. We pride ourselves on our staff being very knowledgeable and professional. Congratulations on your new car!

Dealer response

Thank you for your wonderful rating and review! Our Sales Team at Audi Chantilly is elated to know that you received great customer service during your car-buying experience. We pride ourselves on our staff being very knowledgeable and professional. Congratulations on your new car!

Dealer response

Thank you for your wonderful rating and review! Our Sales Team at Audi Chantilly is elated to know that you received great customer service during your car-buying experience. We pride ourselves on our staff being very knowledgeable and professional. Congratulations on your new car!

Been a Audi Chantilly customer since 2016 - every visit

Been a Audi Chantilly customer since 2016 - every visit (whether Sales or Service) has always been great. Well run dealership and courteous folks.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to learn that our dealership has impressed you in all departments. Thank you for the five-star review and we hope you continue to choose Audi Chantilly for your automotive needs.

Mamta Vohra was a pleasure to work with at Audi

Mamta Vohra was a pleasure to work with at Audi Chantilly. The experience was professional, and Mamta and her management team made car buying as efficient as possible. I purchased a used car and Audi Chantilly was more than willing to fix a "squeak" on the spot. This car is the third I have purchased from Audi Chantilly, and the overall experience from sales to warranty to service is exceptional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our Sales Team is thrilled to read that you had an excellent and professional experience here at Audi Chantilly. We hope you enjoy your new purchase, and we look forward to seeing you again.

It was a good experience overall.

It was a good experience overall. Everyone is very professional and courteous. Nasser was great to deal with, extremely polite and very responsive answering my texts. My car purchase was pleasant, it is better priced than similar model/year comparing to other dealers I visited. If we decide to buy another Audi, this will be our first stop.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving us a five-star review. We are happy you had a great experience with our Sales Team. It is pleasing to know that our team was friendly and communicated thoroughly with you during the process. You can always count on us at Audi Chantilly. Take care.

Excellent sales experience- would refer Nasser to

Excellent sales experience- would refer Nasser to everyone- enjoyed ever moment of care and in depth knowledge. Also Diana from finance was very through and transparent. Overall very humble and professional staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yousuf, our team here at Audi Chantilly is overjoyed to read that you had a smooth and professional experience with us. If you have any further need of our team's assistance, please feel free to reach out.

Audi Chantilly CPO = Buyer Beware.

Audi Chantilly CPO = Buyer Beware. Only after the sale, did I inspect the vehicle, well enough, discovering two tires in less than good condition, cabinet and engine air filters extremely dirty, where the cabin filter was dropping debris before being removed and the engine filter housing full of leaves. Additionally, the engine oil level was 1/2-quart low. The dealership agreed to replace the worse of the two tires, a 4-wheel alignment, and to address the other concerns noted, but only after I had contacted Audi. The vehicle is still certified, but the vehicle condition, as delivered, did not meet the expectations of a vehicle that met 100 + inspection points and the prestige that Audi advertises.

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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Hello, Please know that I take your feedback seriously, and I would like to discuss your review regarding your recent vehicle purchase. Please send me an email with your preferred contact information to discuss this further. Thank you, Roger Kaiser General Manager Audi Chantilly rkaiser@penskeautomotive.com

Consumer response

Dear Mr. Kaiser: Thank you for taking to time to call, following up on the surprises that I noted. I am reassured that these events are atypical. I did appreciate the dealership's acceptance of the unfortunate circumstances and actions to correct them. I look forward to taking my A4 to your dealership, for future service needs. Regards, BG.

They were very courteous and helpful, and they knew

They were very courteous and helpful, and they knew everything about the automobiles. it was very knowledgeable,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this 5-star review with us, William. We're glad to know that you were pleased with our team's hard work during your visit at Audi Chantilly. Have a fantastic day.

Miry the salesperson was so nice ash to do business with,

Miry the salesperson was so nice ash to do business with, knowledgeable and didn’t pressure meZ he was responsive and followed up after my purchase to see if I had any questions about the vehicle. The other people inside the dealership was quite pleasant and made me feel really comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are excited to read that our Sales Team was knowledgeable and pleasant ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Audi Chantilly.

Professional and helpful.

Professional and helpful. Friendly. Efficient. Quick Service. No waiting. Thorough. Follow-up. Knowledgeable. Many options to choose from.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and review. We are happy to see our Service Team at Audi Chantilly was very helpful and professional. We thank you for your business.