Reviews
Joe assisted me with my oil change & estimates for future
Joe assisted me with my oil change & estimates for future work for my F150. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Riata definitely took care of me as their
The team at Riata definitely took care of me as their customer and ensured that I was happy with the purchase of the Ford Escape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was contacted about a recall service, responded with
I was contacted about a recall service, responded with availability and haven’t heard back. This is the second time this has happened.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The communication between service representative and
The communication between service representative and customer was good. The pick up drive was late. The work completed was good. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eleazar was great, and he made me feel welcome and
Eleazar was great, and he made me feel welcome and confident that the service would be done correctly and in a timely fashion. I'm happy with the outcome of my visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will was Fabulous when buying a new vehicle for my
Will was Fabulous when buying a new vehicle for my family. Answered all my questions and took us out on test drives for the 2 we were looking at even though one of them was in the back because it just came off transport (I think). Not many sales people would go that far. Process was easy and seamless!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and reliable person and service.
Very friendly and reliable person and service. I will always use Riata Ford for my personal needs for my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mobile service technician from Riata arrived as scheduled
Mobile service technician from Riata arrived as scheduled and performed recall services and attempted to resolve 12 volt battery issues. Unfortunately the 12-volt issues remain and continue to create uncertainty about reliability of new Maverick Hybrid truck, which other than the 12-volt battery has been a great truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Joe was courteous and kept me informed throughout my
Joe was courteous and kept me informed throughout my service. I always like going to Riata because they do their best to make sure I’m happy with my service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchasing at Riata Ford was a very enjoyable experience
Purchasing at Riata Ford was a very enjoyable experience they were very attentive to my needs and the pricing was better than any other dealership around. Miguel Lopez my salesman was great as well. He kept constantly up to date and despite a unique purchasing not being from the local area he made sure all my needs were met.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
