Reviews
Amazing service.
Amazing service. I was in a unfortunate circumstance that the associates at Riata helped me out of.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I didn’t really deal with Henry, mostly Austin (Duke),
I didn’t really deal with Henry, mostly Austin (Duke), Jason, and Mike Jones. Duke was nice and sympathetic, but ultimately my 1 star rating is on Jason and Mike Jones. I purchased a Mach e and had issues with it making wind noise right away. I brought it in to take advantage of the 7 day exchange policy but was asked to give them an opportunity to fix it. I didn’t want to, but Jason insisted. Jason promised no less than 4 times I could swap the car out if they didn’t fix it. I get my vehicle back 4 days later and the noise issue is worse. I go back to swap out the vehicle, wait 4 hours in the lobby, to get Mike Jones telling me because it’s an EV (that doesn’t qualify for the credit, what I signed says because of the credit they don’t exchange EV) he wouldn’t take it back. I could trade it in! Take a 12k loss and have him sell me another car. Mike said “you only live once” but I don’t want to die broke due to your lying sales people. I will never do business with Riata ever again and will encourage no one else to. The shop manager has been very nice considering, but I am still waiting on parts to repair the issue. I am beyond disappointed with my experience here and this will absolutely be my last experience with a lief Johnson dealership and ford altogether.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent experience!
Excellent experience! You all made buying the Maverick super easy and convenient. Such a nice crew of people working there!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a little back and forth on the pricing but in the
We had a little back and forth on the pricing but in the end Michael gave a a great deal
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I shopped for my F-150 Lightening across several states
I shopped for my F-150 Lightening across several states and found the best deal here at Riata Ford. They even organized shipping to NC. Great folks to work with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After visiting 3 other dealerships Riata is finally
After visiting 3 other dealerships Riata is finally fixing my problems instead of just clearing the fault codes and calling it good! Big thumbs up to Aaron for finally fixing my elusive problems one by one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience purchasing my new 2023 F150 Powerboost
Awesome experience purchasing my new 2023 F150 Powerboost at Riata Ford. It was a pleasure working with Edgar Cruz and Mike Jones.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Sales manager was very informative. They worked hard to get us the car we wanted.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had complications with my credit report, but they got me
Had complications with my credit report, but they got me in the car I wanted the same day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Uriah Edwards was very helpful during the whole
Mr. Uriah Edwards was very helpful during the whole service process. Mr. Edwards, would check in and give me an update to what has been completed and what was left. Mr. Edwards notified me when the truck was completed. No complaints.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
