Reviews
very good service and prompt response to my needs, also
very good service and prompt response to my needs, also shuttle service very convenient and in time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership with friendly staff.
Great dealership with friendly staff. Best experience at a ford dealer around the Austin area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ajay was fantastic to work with!
Ajay was fantastic to work with! One of the easiest truck purchases I’ve ever made. Solid trade value offered up front, and a great deal on my new truck. I’ve already ordered another vehicle from Riata through Ajay because of how smooth the transaction was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an incredible experience!
What an incredible experience! Will Goodwin helped me get into a car I love with the payments and plan I was very happy about! I will be recommending y’all to all my coworkers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The main issue I brought my truck in to the shop wasn't
The main issue I brought my truck in to the shop wasn't addressed. However they caught some warrenty and recall issues and was able to fix them. Typical Ford dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Second time truck went in the shop for the same problem
Second time truck went in the shop for the same problem and now we are looking at the turd time in a little over a week for the same problem. I don’t think it’s the dealerships fault, hence the 4 star rating! And in full disclosure I’ve been to 3 other dealerships that didn’t fix anything, just cleared the fault codes and charged a service fee. I’m gonna give them one more chance to figure out my hybrid problem and I have faith they will. They also eluded that the next trip would not cost me another service fee.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Terrible experience, I took my car in for a check engine
Terrible experience, I took my car in for a check engine light, I paid $1900, 3 hours later the light came back on, and now I'm going to pay you another $1000? what ineptitude of the service staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing customer service!
Amazing customer service! Very helpful and such a wonderful experience. Will definitely tell my relatives about this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shout out to Ms.
Shout out to Ms. Kay and Michael Jackson. They were very professional and friendly. Help me though the process for obtaining my vehicle. Would recommend a friend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful service with Kay, Michael Jackson and
I had a wonderful service with Kay, Michael Jackson and Mike Jones. They pulled this deal together and approved me through Ford Finance. They offer the best rate and also great incentives! if you’re looking for and F-150, do not hesitate to check out the website and get your pre-approval in advance! Great service, great people and then best rate in Texas!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
