Reviews
My service appointment at Riata Ford went very well
My service appointment at Riata Ford went very well everyone was polite and they took care of me and my bronco, thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a good experience with them a while back so we
We had a good experience with them a while back so we went here again when I needed a new car and they were just as great, came to me to test drive, negotiated (unlike some others who refused), delivered the vehicle and even offer complimentary service at your house for your 6 month appts. Not like any other I have experienced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, very empathetic with customers.
Excellent service, very empathetic with customers. Prices are reasonable and no hidden. Ask for Jose Quiroz, he is an excellent sales consultant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a true pleasure to work with Briana, Jeff and
It was a true pleasure to work with Briana, Jeff and Henry. Not pushy and understood exactly what I wanted.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and better deals!
Great service and better deals! Reps were great and helped me find exactly what I wanted at the price I was looking for!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I think it's always a pretty stressful experience when
I think it's always a pretty stressful experience when purchasing a new vehicle because you never know if something will go wrong. You place a lot of trust in the hands of other people and hope that they take care of you. I traded in my Tacoma that I purchased brand new for a used Explorer and I couldn't be happier that I did. From the moment I walked on the lot, the members of Riata took great care of me. There were some hiccups along the way and a few fixes that needed to take place, but they all stepped up and did an amazing job. It was a very stressful time for me and everyone here has been so kind and helpful. I wanted to say a special thank you to Michael, Nick, Jeff, Randall, Jay, Kelsey, Aaron, and the rest of the service techs. There has been added pressure with getting everything ready for the holidays and driving to visit family, and you all have ensured that this will be a successful trip and a satisfying purchase. Thank you again, from the bottom of my heart.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Will definitely go back next time I need a car very
Will definitely go back next time I need a car very professional place and everyone was so nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very welcoming.
Very welcoming. Gives family vibes and the associate's are very passionate about helping you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was fine with the standard service issues.
The dealership was fine with the standard service issues. However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All that being said, you would think Ford corporate could assist them with the unique technical/electrical issue. The dealer indicated Ford corporate has no such dealer assistance network (which is ignorant of Ford if actually the case). I tried to directly contact Ford myself, to no avail. As such, it sounds like Ford corporate needs to step-up to offer better technical assistance to their dealer service departments on unique/new issues that arise with their vehicles.. The search to get my issue resolved will continue with non-Ford entities I guess. Thx. Mark-
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
This dealership excellent service.
This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
