Leif Johnson Ford of Manor

When we purchased our vehicle, the initial start with Edgar turned out good and then, after I told him I wanted four new tires, he argued back-and-forth with me and some to the point of not even responding. Oscar got involved when I started to tell them I would not purchase a vehicle without it and he did whatever it takes and did not know of the problem and apologize profusely and said it would’ve been no problem to get tires for us and he made sure that everything we needed was taken care of without a problem Oscar, the sales manager is the reason why I give five stars. The service department was very good as well on the tires and ceramic coating. We will be back, but we will definitely not use Edgar again. After returning to the dealership a couple of times, he was very offstandish and would not hardly speak. Totally unprofessional.

John is a go to guy. Very helpful and is willing to help you and will let you know what Ford wil pay for what need to do. That goes a long way in my book

Outstanding in all respects. Test drive and working with Will Goodwin was enjoyable. The sales/financing component went smoothly. Additionally, receiving the registration and license plates was painless. Thanks for a great experience.

Estoy realmente feliz por mi nuevo vehículo y muy satisfecha con el trato de jaquin y jeff ledesma que hicieron todo para yo salir muy feliz con mi compra

I did most of the work on finding the car I wanted and it was at Riata. The purchase process was pretty easy except I got home to find out the sound in the car didn’t work. Two trips - two times off from work and they couldn’t figure it out. Lots of attitude from JD Brooks - probably doesn’t belong in the service industry. I’m back at Truck City where I purchased my previous Ford. Skip Riata and try out Truck City (both owned by Leif Johnson).

Nicole was awesome and very helpful. My vehicle was ready very quickly and I was able to pick it up with no issues. I am mobility impaired and my vehicle was delivered right to the door of the Service Center so I didn’t have to walk very far to get in. I appreciate how considerate everyone was.

RIATA in manor was great. I felt I wasn’t pushed into buying a vehicle. The staff there was excellent and when it came to financing I think they were able to work with me and give the best price and financing available.

Great customer service all around! I Would definitely recommend when looking to purchase a vehicle.

The sales folks don’t seem to know much about the Mustang Mach E but they were nice. The man behind the sales counter that calls all the shots seemed angry. I absolutely hate that sales people aren’t anything but a front man to the sales manger behind the sales counter. I’d rather just deal with the sales manger since the sales people apparently can’t make any decisions and constantly being left alone for 20-30 minutes at a time while the sales person is constantly running up to talk to the sales manager. My first offer for my trade was absolutely offensive. Usually after a sale you’d like to feel your part of the dealership family but I walked away feeling like they just wanted as much money as they could possibly get from me. I chose this dealership because it in my little town and I wanted to keep my dollars in my community. When it’s time to get another car I’ll probably skip this dealership and go somewhere else. If you want to have a friend or family member buy a car from here you are not allowed to come with them or you cannot receive finders fee for sending a sale their way which is probably one of the biggest lines of crap I’ve ever heard. With that said if you’re looking for small town dealership feel you aren’t going to get that here and I’d seriously consider shopping other dealerships.

They gave me wrong temporary plates almost went to jail and they didn’t have good transportation system took 2 days for my car to arive should of took one day as I was promised