Reviews
Email time was 9:30 but person at the counter said it was
Email time was 9:30 but person at the counter said it was 8:30 and I missed my appointment. I showed her email but still waited 2.5 hours for oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I read reviews saying Riata was great, and that was our
I read reviews saying Riata was great, and that was our experience. Joshua was knowledgeable, flexible, and friendly. He helped us look at multiple models, sat was us on a test drive, and helped us get through the process of ordering our Truck. He texted us as soon as the truck came in on a weekend with a photo, before it was even at Riata, to give us a heads up to plan when we would come in to pay and get papers. He also hooked us up with a coworker to get good financing, even though we were originally going to pay up front. There was a minor snafu - we picked up up and paid for it before they installed the bed cover - we were just so excited to take it home. Getting the bed cover installed and reaching service so far has been great over the past couple weeks - hope it stays this good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely fast service Reliable And truly do care about
Extremely fast service Reliable And truly do care about their customers! Always feel welcome when I have to go over for any reason
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience at Riata Ford.
We had a great experience at Riata Ford. Everyone was very helpful and accommodating. Would definitely recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
BEST SERVICE DEPARTMENT IN CENTRAL TEXAS!
BEST SERVICE DEPARTMENT IN CENTRAL TEXAS! If your Ford needs any type of service done to it, I highly recommend you taking it here. Very professional and the communication is spot on! They keep you in the loop throughout your experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice place to buy a car.
Very nice place to buy a car. They are friendly and knowledgeable about both EV and ICE vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Little long for an oil change (almost 3hrs), however, the
Little long for an oil change (almost 3hrs), however, the service sales person was nice and assisted me with another issue going on with the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very efficient and proficient.
Very efficient and proficient. Explained everything and was done with my car in good time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oscar and Brianna were both amazing!
Oscar and Brianna were both amazing! It was a seamless process and I would definitely purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with the service and informative nature of
Very satisfied with the service and informative nature of the quick lane option and the wait time was reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
