Reviews
Great job attentive, courteous with smile well as a storm
Great job attentive, courteous with smile well as a storm is over knowledgeable, and kind
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your time and your feedback. John Henry does a great job, and we look forward to your next visit.
The service crew at Riata Ford is wonderful.
The service crew at Riata Ford is wonderful. They got my vehicle in and out quickly and fixed/checked everything I asked for. If you're looking for a service facility, give these guys a try. I have been going to them for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate your loyalty to the brand and to Riata ford. The team works like a well oiled machine between departments if necessary. Your business and your time are important, and we use your feedback to do a check and balance against our processes. Thanks again.
The service person I had, Natalie, was extremely
The service person I had, Natalie, was extremely knowledgeable and very polite through fixing the recall on my 2021 Escape. I hope all of your service people are as excellent as Natalie is. I appreciate her so much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback for your recent service visit at Riata Ford. The team is well trained in their field, and can quickly answer questions or address any issues. Thanks for your business.
Kept every promise and worked with me to get a deal done.
Kept every promise and worked with me to get a deal done. I will definitely make them my number one dealership to buy from.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our goal at Riata Ford is to find the right vehicle for the customer, and to ensure excellent customer service. Henry and Edgar are both well-respected and professional members of our sales organization. Both of them will go the extra mile for your deal, and adapt as needed to ensure your satisfaction. We appreciate your business.
Stand up operation.
Stand up operation. Treat you the same whether you’re spending 30k or 100k. Definitely earned our business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
William, we use our reviews to continually improve our prrocesses for better service, and fit the customer to the right deal for theml. Every customer is important to the dealership, and the processes does not change depending on the amount of the deal. Thanks for your time and your business.
The efficiency of the people on the dealership was
The efficiency of the people on the dealership was incredible, everybody was so helpful on everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very quick and easy process.
Very quick and easy process. I couldn't have asked for a faster car deal to be done. From start to finish it took only an hour. Brianna, and Oscar were great! I definitely plan to buy from here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is our pleasure to serve you,and make the process simple and timely. Our goal is to enhance the customer experience, and to change the public perception of the Auto Industry one customer at a time. Your time is important, and we appreciate your business.
It has been my favorite agency for a long time and I love
It has been my favorite agency for a long time and I love the service and how fast they work and the first time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Choices when buying a car are endless these days, and your time is important. We work hard to ensure we get you in the right vehicle, the transaction is timely and transparent, and you are receiving the highest in customer service before and after the sale. We are here for any future needs you may have for sales or service.
Great friendly service that keeps their word.
Great friendly service that keeps their word. They never pressure you into add-ons you don't want. Particularly great dealership and team to work with on a pre-order.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pressure after the sale can make a deal very uncomfortable, and put a customer on edge. We pride the dealership for being timely, transparent and professional in all of our deals. We appreciate your business, and will use your feedback as a check and balance against the system to ensure satisfaction. We appreciate the review and the rating.
I w would recommend anyone that's interested in
I w would recommend anyone that's interested in purchasing a vehicle from my personal experience.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a vehicle in this market can be exasperating, and very time consuming. Riata is know for being timely, transparent and professional in all their customer interactions. We appreciate the recommendation and will be here for any future needs that arise.