Reviews
They do good work and are professional.
They do good work and are professional. I’ve never had an issue yet with vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in to get my front brakes done.
Went in to get my front brakes done.I received a quote with a discount that made me want to do the front and rear brakes. A couple hours after I had gotten my car back I was notified that there was some kind of error on the bill and I had to pay another 170 dollars! Honestly I’m not happy and had I known I was going to be charged more I would have just done the front brakes or just did the entire service myself!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Aaron Keen was terrific and all the people at Riata Ford
Aaron Keen was terrific and all the people at Riata Ford were very helpful and professional to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They sent a mobile service for my Ford manufacturer
They sent a mobile service for my Ford manufacturer recall. Excellent communication and customer service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my concerns, even though not reproducible they
Took my concerns, even though not reproducible they looked deeper and found a possible solution.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm glad I bought my car back to Riata Ford in Manor for
I'm glad I bought my car back to Riata Ford in Manor for service, even though it's 25 or 30 miles from my home. Service advisor Anthoni Keen was the epitome of kindness and diligence, going out of his way to make sure our communication went well, as I am quite hard of hearing. I am so grateful. The two shuttle drivers were also very helpful, friendly, and good drivers. I can recommend the service department at Riata wholeheartedly. (I have to assume that the Aaron Keen listed below is the same person as Anthoni Keen?)
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great.
Service was great. Staff was friendly. Fast and professional. Will be back when service is needed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very fast and professional with good communication that I
Very fast and professional with good communication that I really appreciated. They were able to also deliver the car back to my house while I was at work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have purchased 5 cars and very happy great service.
We have purchased 5 cars and very happy great service. Michael and Jeff were great to work with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had my first maintenance service performed yesterday at
Had my first maintenance service performed yesterday at Lief Johnson Ford of Manor, TX. My service advisor was Jerrod Comer. He explained all aspects of the Multi Point Inspection and answered all my questions. I am definitely returning back for all my future services!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
