Reviews
Easy to get schedule through JD who was very friendly &
Easy to get schedule through JD who was very friendly & the driver Patrick was very friendly too!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service representative was courtsey and
The customer service representative was courtsey and professional and explained everything. I will be coming back to finish up in August.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used the valet service.
Used the valet service. They picked up my truck at 7:00 am, did the works oil change, etc., front end brake job, and brought it back to me mid-afternoon. Sure beats sitting in the waiting room, or having someone drive there to pick me up, then drive me back again when it’s ready. My only complaint is that they use an automated text messaging system that notifies you two hours before the pic up time. That means I got a text at 5:00 am!!! Otherwise, highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I hate my car.
I hate my car. Did everything remote so I made a mistake and not paying attention to the fact that the car I was buying was an electric vehicle. I expressed my hate to Ford about the charging and how much it cost to charge. They gave us a home charger and aso I made a mistake and not paying attention to the fact that the car I was buying was an electric vehicle. I expressed my hate to Ford about the charging and how much it cost to charge. They gave us a home charger and adapter since I work at Tesla. The adapter does not work at my Tesla location so it doesn’t help me. And be at home charger takes 60 hours just to get a full charge which also does not help us. I tried to take the car back within seven days and they told me I was unable to do so because it is an electric vehicle. So I’m pretty much stuck with a vehicle that I hate and that I do not want and Riata Ford has not been as helpful as we would have hoped them to be about it. The staff is nice Marcus and Gary he tried to help us the best they could but me and my husband both felt very unheard by them and we feel trapped into this car that we truly despise
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This dealership and its staff is above and beyond !
This dealership and its staff is above and beyond !!! We were treated like family the moment we walked in the door ! If you’re looking for a vehicle, you won’t want to miss this dealership and its staff !!! I wish I could rate it 10 stars 😁
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ajay, Oscar and Pulga took excellent care of me.
Ajay, Oscar and Pulga took excellent care of me. I would definitely recommend anyone to go visit with them for their new vehicle!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional!
Very Professional! Speedy service and keep me abreast with the stages of my service I love Rita Ford!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff was great.
Staff was great. Timing was perfect on pickup and delivery back to me. Good communication so was awesome. Very pleased with the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, I received great service, from getting my
As always, I received great service, from getting my rental vehicle to picking up my Maverick truck when it was fixed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Due to some special circumstances, Riata was able to take
Due to some special circumstances, Riata was able to take care of everything I needed from Pickup and Delivery, State Inspection and an oil change with their video multi point inspection... that's was pretty cool. Very nice group to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
