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Cauley Ferrari

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Visit Cauley Ferrari
Sales hours: 8:30am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:30am–6:00pm
Tuesday 8:30am–6:00pm 8:30am–6:00pm
Wednesday 8:30am–6:00pm 8:30am–6:00pm
Thursday 8:30am–6:00pm 8:30am–6:00pm
Friday 8:30am–6:00pm 8:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (248) 419-0354 (248) 419-0354
Used (248) 419-4504 (248) 419-4504
Service (877) 656-5840 (877) 656-5840

Inventory

See all 18 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Established in 1998 Cauley Ferrari opened its doors in West Bloomfield MI. A brand new 14000 sq. ft. facility was designed and constructed with inspiration directly from the manufacturer's headquarters in Maranello Italy. Over the years we have earned a reputation as one of the premier Ferrari dealers in North America and are recognized for our passion and quality not only that of our cars but of our clients too. We pride ourselves on the fact that every Ferrari we order is highly unique due to both our creative influence and the adventurous taste of our clients. We look forward to earning your business.
Michigan's Only Authorized Ferrari Dealer

Service center

Phone number (877) 656-5840

Service hours

Monday
8:30am–6:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cauley Ferrari from DealerRater.

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Customer service does not exist but stealing does! A bunch of thieves, that out are for your money!

Customer service does not exist but stealing does! A bunch of thieves, that out are for your money!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They never call back! And that’s when trying to buy a car. Imagine after you buy!!

They never call back! And that’s when trying to buy a car. Imagine after you buy!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently had the pleasure of visiting Cauley Ferrari, and I can't express how impressed I am with their service. The showroom is a true showcase of Ferrari's design and elegance. The sales team was knowledgeable, friendly, and patient, making the buying process seamless. The attention to detail in customization options is outstanding. If you're in the market for a Ferrari, look no further than Cauley Ferrari for an unmatched automotive experience!

I recently had the pleasure of visiting Cauley Ferrari, and I can't express how impressed I am with their service. The showroom is a true showcase of Ferrari's design and elegance. The sales team was knowledgeable, friendly, and patient, making the buying process seamless. The attention to detail in customization options is outstanding. If you're in the market for a Ferrari, look no further than Cauley Ferrari for an unmatched automotive experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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not good follow up - by the time they got back to me the car was sold.

not good follow up - by the time they got back to me the car was sold.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Terrible service Terrible service Terrible service Terrible service Terrible service Terrible service And terrible service

Terrible service Terrible service Terrible service Terrible service Terrible service Terrible service And terrible service

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have been buying cars for over 35 years and Cauley Ferrari provides the best buying experience of any dealership I purchased from. Very kind and down to earth. Treats everyone with dignity and respect. It me over a year to decide on my vehicle and another 9 months for delivery. Well worth the effort and wait. The Portofino is fabulous! I initially thought it might not have the track skills as the rear end cars or 12 cylinder cars. I was wrong. Faster and as sporty as you anyone can handle. I will always own a Ferrari and I will always buy fro Cauley.

I have been buying cars for over 35 years and Cauley Ferrari provides the best buying experience of any dealership I purchased from. Very kind and down to earth. Treats everyone with dignity and respect. It me over a year to decide on my vehicle and another 9 months for delivery. Well worth the effort and wait. The Portofino is fabulous! I initially thought it might not have the track skills as the rear end cars or 12 cylinder cars. I was wrong. Faster and as sporty as you anyone can handle. I will always own a Ferrari and I will always buy fro Cauley.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words and the 5-Start Review! We are thrilled to hear you are enjoying your Portofino and were pleased with your experience here at Cauley Ferrari of Detroit. Thank you for your business!

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I you're looking for a Ferrari, then this is the place to go.

I you're looking for a Ferrari, then this is the place to go.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the kind words and the 5-Start Review!

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If you're looking for a Ferrari, then this is the place to go.

If you're looking for a Ferrari, then this is the place to go.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the kind words and the 5-Start Review!

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If you want a Ferrari, then this is the place to go.

If you want a Ferrari, then this is the place to go.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the kind words and the 5-Start Review!

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Engaged in a number of calls and emails about trading for a vehicle that this dealer had. Always prompt on their reply, respectful and knowledgable. We could not come to a agreement on the trade but overall and good experience.

Engaged in a number of calls and emails about trading for a vehicle that this dealer had. Always prompt on their reply, respectful and knowledgable. We could not come to a agreement on the trade but overall and good experience.

Rating breakdown (out of 5):
Customer service
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the kind words and the 5-Start Review Steven! We're sorry that we couldn't come together and make a deal but hopeful that we can do business together in the future.

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See all 17 reviews

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