Reviews
Everything was great.
Everything was great. 5 stars. Worked with us to lower our monthly payment and get a brand new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Kyle Stenzel did an amazing job and so did
My salesman Kyle Stenzel did an amazing job and so did the dealership. They were straightforward and made the process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have always trusted my car to the Acura Dealership of
I have always trusted my car to the Acura Dealership of Wichita. I have owned an Acura for over 25 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman Kyle Stenzel did an amazing job and so did
My salesman Kyle Stenzel did an amazing job and so did the dealership. They were straightforward and made the process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shayne made our buying experience very pleasant.
Shayne made our buying experience very pleasant. Appreciate him taking the time to show us several vehicles and being patient with us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took 3 days for an oil change.
Took 3 days for an oil change. Continually lied to about when it would be done and was not offered a loaner car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Acura of Wichita and Shayne Mauer took VERY good care of
Acura of Wichita and Shayne Mauer took VERY good care of us throughout the entire purchase. Even though we decided to buy the car before it had gone through the reconditioning process, Walser Acura of Wichita completed their entire 150 point regimen (which had to be very expensive). Their business model is the best I’ve ever seen in 50 years of buying pre-owned cars! I will definitely call Shane when we need our next car. BTW: We LOVE the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knew me when I arrived.
Knew me when I arrived. Minimal check in effort. Did the work item as promised and timely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
It took a little longer than I would have liked to
It took a little longer than I would have liked to complete cash purchase of vehicle. A little too much reliance on digital applications
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle was extremely knowledgeable and helpful.
Kyle was extremely knowledgeable and helpful. He walked us through the entire process painlessly and answered all questions we had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car