Andy Shaw Ford, Inc.

Had a good experience. Dustin was very professional and knew what he was talking about. Very pleased with my truck. Definitely be sending a few buddies your way.

Dustin made the experience easy, quick, and no pressure. He was very professional and knowledgeable.

From the moment we walked into Andy Shaw Ford, we knew we were in good hands. Our search for a new Ford Maverick led us to an experience that exceeded our every expectation, thanks to the incredible team and their dedication to customer satisfaction. The atmosphere at Andy Shaw Ford was inviting and relaxed. We were immediately greeted by our salesperson, Dustin Shuler, whose professionalism and genuine enthusiasm for the Ford brand made us feel comfortable right away. Dustin took the time to truly listen to our needs, answer all our questions, and provide insightful guidance as we explored the features of the new Maverick. There was never any pressure, just honest, helpful advice and a real desire to help us find the perfect vehicle. Dustin’s knowledge and attention to detail were evident every step of the way. He made sure we understood all the options, kept us informed on the delivery timeline, and even checked in with us as the sale progressed. It’s rare to feel so valued as a customer, but Dustin ensured our experience was smooth, straightforward, and enjoyable. When it came time to finalize the purchase, Holly Johnson, the Finance Manager, made the process effortless. Holly was friendly, transparent, and extremely organized. She clearly explained every document, walked us through our financing options, and ensured we felt confident and comfortable with each decision. Her expertise turned what can sometimes be a stressful part of buying a car into a breeze. Driving home in our new Ford Maverick was the culmination of a fantastic journey. The vehicle itself is everything we hoped for—innovative, comfortable, and perfectly suited to our lifestyle. But what truly set this experience apart was the people at Andy Shaw Ford. When we returned the following day with some paperwork, no less than 6 other staff members, including Erica Bullock the General Manager, and Larry Hinton, Owner, congratulated us on our new Maverick. We wholeheartedly recommend Andy Shaw Ford to anyone in the market for a new vehicle. Between Dustin Shuler’s outstanding customer service and Holly Johnson’s expert guidance in finance, we felt respected and cared for throughout the entire process. Our experience was exceptional from start to finish, and we wouldn’t hesitate to return for our next purchase. Thank you, Andy Shaw Ford, Dustin, and Holly, Erica and Larry for making our dream car a reality!

I had bought a Bronco from Andy Shaw Ford and of no fault of the dealership it had a few major issues not covered by the extended warranty. I explained the issue to them and JT took very good care of me! They bought my Bronco back at full price of what I owed and sold me a 2022 Ford Edge which I absolutely love. My payments stayed about the same and I am very pleased with how I was treated! I would highly recommend Andy Shaw Ford to anyone in the market for a new or pre-owned vehicle!

Very friendly and not pushy. Straight talk with no xx. Responsive to phone calls and reasonable pricing.

What a wonderful car buying experience! I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they kept you there for hours and tried to browbeat you into a decision or agreeing to their prices or terms. BUT THIS experience with Andy Shaw Ford and specifically with Dustin Shuler was ABSOLUTELY PERFECT! Dustin was no stress, no hassle. He gave us a very fair price for our trade in and then we did the financing and was out of there in less than an hour with a beautiful new truck! When I am ready to buy my new Mustang in a few months, I will be back to see Dustin! Thank you so MUCH!

Dustin Shuler is why you need to buy your next Ford at Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairly, he quickly provided a clean, no-fluff price quote on a Ranger I found on the AS Ford website, made an attractive trade offer, and worked with me to arrange financing and delivery in just a few days time. He allowed me to work the process my way on my time. When I made the drive up to Sylva, Dustin made certain everything was ready for me to complete the purchase and head home with my new Ranger. This was without a doubt the most pleasant, efficient, and least stressful new car purchase I’ve ever made. Thanks very much to Dustin and Hollie and all of the Andy Shaw staff. If another Ford is in my future, Dustin has earned my repeat business. -G. Peters, Charlotte NC

Dealer was very responsive and answered my questions timely and completely. Very friendly and professional experience overall.

If you’re in the market for a new vehicle swing by Andy Shaw Ford. Erica was quick to point me in the right direction, while Dustin Shuler’s expertise made car shopping a breeze. Holly provided excellent financial assistance, ensuring I had the best options available.Their Teamwork was on point! Bonus was how sweet they were to my two little boys as well. Go check em out!

My name is Betsy Mcmahan. I just bought a 2021Bronco from Dustin Carpenter better known As DC With Andy Shaws Ford in Sylva NC such a pleasant nice young man very down to earth. He answered all my questions very honest Took his time to explain everything on the Bronco showed me how to use all the new instruments on the car. He Sent me home with My Dream Bronco ! I'd highly recommend doing business with "DC" at Andy Shaws in Sylva NC ...tell him Betsy sent you !!!