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Expressway Ford of Mount Vernon

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good Job

Logan Schmitt did a nice job with me and my purchase of my new truck. Everything went well. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for coming in! Logan is a Great salesman.

awesome service

Logan schmitt greeted me as soon as I got out of my rental and took me on an adventure to find my perfect car. The vehicle I desired had become unavailable so he noted my likes and dislikes and came up with a Cadillac cts. The process was a bit long in my case but Logan was patient. A natural at small talk, he kept me engaged and involved. I'm not sure I could have ran into a more professional sales associate than him. He not only cared about my preferences but was just as pleased with my purchase. I am completely overjoyed by his efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review and congratulations on your purchase. We aim to satisfy every customer that comes in the door. We're pleased to hear Logan gave you such a great experience. Please come visit us if you need anything else, be it service or sales.

Excellent service and inventory

I have purchased multiple vehicles from Expressway Ford. Each experience has been a good one. The inventory is exceptional and so is the service. I highly recommend them to anyone in the market for a vehicle, new or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer, we're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. And thank you so much for the recommendation to others in the market.

REFERRAL SALE FOR JERRY SCHMITT

I REFURED BY MY GRANDMA AND JERRY WAS EXCELLENT IN GETTING A CAR FOR ME AND WORKING WITH ME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the comment and purchase. Jerry has been a loyal employee for quite a long time here at Expressway Ford. We're please to hear you had a great experience!

GREAT SALES JOB JERRY SCHMITT

Overall good experience, Jerry Schmitt was helpful and to the point, in and out really quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerry has been a great salesman for us over the years. We appreciate your business and the positive feedback!

Great Experience

If not for Dan Ko and Josh Tyler, the buying experience wouldn't have been so fun and easy! They were very polite and professional and genuinely interested in helping me find the right vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both stress-free and enjoyable, and we're very pleased that your visit reflected our efforts.

REFERRED CUSTOMER TO JERRY SCHMITT

Very kind and helpful. Anticipated needs before we had to ask such as test driving the other model to compare or test driving it again the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT EXPERIANCE WITH JERRY SCHMITT

VERY HELPFUL, PROMT AND COURTEOUS. NOT PUSHY AT ALL VERY PERSONABLE AND POLITE. VERY ACCOMADATING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JERRY SCHMITT REFERRAL GREAT SALES JOB

Great experience I was well informed and I am very satisfied with my visit today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WAS REFERRED TO JERRY SCHMITT

Very good experience working with Jerry as I looked for an affordable, quality used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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