Reviews
Love my mini van
Thank you Ben for a hassle free experience of purchasing my van, I'm very pleased with it , Runs like a new car...Rebecca
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Like pulling teeth
Expressed interest online and did not receive a call. When I called it was like pulling teeth to get any info. The guy didn't seem to care if I bought a car or not. Oh well!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
THANK YOU FOR YOUR FEED BACK ! WE APOLOGIZE FOR ANY INCONVENIENCE YOU MAY HAVE EXPERIENCED. IF THERE IS ANYTHING WE CAN DO PLEASE CALL US SO WE CAN RECTIFY THE SITUATION. MOST OF THE INFORMATION ON ALL OF OUR VEHICLES OUR ON OUR WEB SITE AND OTHER VARIOUS ADVERTISEMENTS. WE ARE A VERY BUSY CAR LOT AND TAKE HUNDREDS OF CALLS A DAY AS WELL AS HUNDREDS OF EMAILS DAILY HOWEVER THIS IS NO EXCUSE . WE STRIVE AT OUR CUSTOMER SERVICE AND TAKE EVERY BIT OF FEEDBACK SERIOUS. WE APOLOGIZE AND HOPE WE CAN DO BUSINESS IN THE FUTURE. THANK YOU DONNY MILLS AUTO SALES!
Would not but another car
According to my research I was over charged for the car I purchased. I called the dealership indicating I war overcharged and was told they charge what the "feel" the car is worth. I needed to buy another car for my highschool graduation baby sister.....guess who won't get my money!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU FOR YOUR FEEDBACK ! WE Apologies FOR ANY INCONVENIENCE YOU MAY HAVE HAD. WE DO NOT SELL CARS ON "FEELING" WE SELL USED CARS FOR FAIR OR BELOW MARKET VALUE DEPENDING ON WHAT WE PAID(SOMETIMES WE PAY TOP DOLLAR "OVER PAY" FOR LOW MILEAGE GOOD CONDITION VEHICLES) TO BE ABLE TO PASS ON TO OUR CUSTOMERS .IT IS A FREE MARKET AND THERE ARE MANY OUTLETS AND SOURCES TO RESEARCH PRICES ON ANYTHING "BEFORE " YOU MAKE A FINAL PURCHASE. WE ARE NOT IN THE BUSINESS OF FORCING SOMEONE TO BUY ANYTHING. AGAIN THANK YOU FOR YOUR FEED BACK AND WE HOPE THIS RESPONSE WILL HELP YOU IN THE FUTURE . THANK YOU FROM DONNY MILLS AUTO SALES.
Didn't Buy A Car - but would consider in future
The guys on the lot are friendly and low pressure - which we appreciated when browsing their lot. Unfortunately, half the cars we wanted to see weren't there. ** If there aren't pictures in the listings posted online, chances are they don't have the car(s) yet ** ((Didn't know this before we drove an hour to view)) The cars we saw were a little rough..but with some TLC these could all be good first cars / daily drivers. They accept credit cards. I would consider checking them out again in the future
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
bought a car
I went with my son to look at Donny's car lot, and we were very pleased. The cars are all in great shape, low miles, clean, and have been well taken care of. I would recommend this car lot to anyone looking for a great used car. The selection is amazing. My son bought an SUV from them that day, and it runs and looks great. They sell great cars at a great price. I would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car
This is the second time I've bought from them and each time the cars have been in great shape they always give us great deals and I'm never disappointed with the choices of cars they provide They have all cars in great shapes They keep the cars up in Maintence and the service is great and everyone will answer any questions and are kind to all
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best car buying experience in this county! !
I had been car shopping for a month before I found Donny Mills. They have an excellent selection and the car I bought still dives I like new. However there are a few things you should expect before shopping here. They make their money by flipping cars quickly and do not offer financing. They have fresh inventory weekly if not daily. This is how they are able to sell cars at incredibly discounted prices. If you are looking for warranties or to finance this may not be the place for you however you dont have to deal with the price of your car being majorly inflated with dealer fees. I could turn around and sell the car I purchased for at least $1000 more than I paid for it but I never would because Im in love with it. I think thats why the sales people dont pressure their customers (which makes the experience even more stress free). They know the cars they have are worth the price and they know they will be scooped up quickly. Anyway I would seriously recommend them to anyone. They've been around for 3 generations and have a great reputation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Argue much? Rude.....
Attempted to purchase from this dealer. Would not respond to emails, when called was rude and wanted to argue. That really is no way to earn business. Cash talks sir, and mine just walked away.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service
Heath and the other sales guys were helpful and friendly. They didn't pressure us, but wanted us to be happy with our purchase, not buy something that we would regret. They gave us the free carfax report, and were willing to let us take it to our own mechanic to get it checked out. You could tell these guys knew what they were talking about with cars, they've been doing this for years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
The sales staff was easy going, very very helpful The cars where good quality at a very fair price. The sales staff helped saved me money every way possible. I am very satisfied and would highly recommend them To all my friends and family.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 1.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase