Drive One Way Inc.

Don't waste your time. Stay away. Made an appointment to test drive a used car. I asked if my mechanic could inspect the car, they said "You're welcome to have your mechanic check out the vehicle before making a decision-that's a smart move". They took us on some nice smooth roads. Asked for some bumps. Went down a side street and heard rattling. Needed shocks; which they knew about but didn't tell me until I asked. They said they had the parts and would replace the shocks. Normal stuff right? That's why we test drive. So when I asked about letting my mechanic check it out they said I'd have to buy the car first, but would "work out a deal" if there were problems. Discussed putting in writing that if my mechanic found anything else wrong the deal is off, money back. They said they could write that up. OK, but already feeling uneasy about this. When we sat down to 'negotiate', I asked the sales rep if they could do better on the price. He said he'd see what he could do. He returned with an offer that MORE THAN DOUBLED THE LISTED PRICE. They added $5k for a warranty, $2k for a "delivery charge" (yes, they wanted me to pay for their acquisition of the car), and another $2k because I was paying in full instead of financing. I understand the sale price doesn't include financing charges (like interest on a loan), but they wanted me to pay $2k to NOT get a loan?! We didn't even get to the expected tax and documentation fees yet. The car was listed for ~$8500, and their initial sit down price was over $17k. Blew my mind that doing better on the price meant adding $9k to start with so I'd feel better about negotiating down to ONLY +>$2k over the listed price as the final offer, and now "as is" (not fix the shocks, not let my mechanic review, etc.). Bottom line, they wouldn't sell me the car for their advertised price. I never imagined such an experience would play out and not be on candid camera. I hardly ever read or write reviews, but I thought this was deserving to hopefully benefit others. Now writing this review, I see their rating is 1.6 stars. Only surprise there is how they got the .6. Wish I'd checked before wasting my time. Don't waste your time. Stay away.

Believe all the ratings here. They are not even worth 1 star. Very unprofessional, can keep you wait hours just for test drive , vehicle not ready , no gas in the car , sales person suddenly disappears for 40 mins before view etc etc . So many issues here . Cars are also not in good conditions kept. Advertising price and final price can have 9k plus difference on a 15k car . Just too much to deal with. Don't waste time here

Worst experience of my life trying to get information on a car. Jenny, Jhoneme and everyone else were impossible. I still don’t know if they actually have the car and if they do what the price is. These guys are the worst of the worst. I wouldn’t let them post cars on your site. They give you a bad name too! They take away stars for the rating. It’s a negative millions.

Went in for a Maroon 2013 Honda CR-V listed at $8770.00. Came back with $15,××× after fees. I normally don't write reviews but this was a crazy waste of time. Came down to $12500 quickly but that was about it. Think it was just under $12,000 walking out to the parking lot. The guy I dealt with seemed like a great guy, should be looking for better employment. I feel bad for whoever buys from here.

I purchased a vehicle from this dealer, and only two days later the car broke down with a serious transmission issue. From that moment on, the entire experience became extremely frustrating and disappointing. We called multiple times and never received a response. The same happened with emails, which were also ignored. When the manager finally spoke with us, we agreed on a solution and specific terms, which he did not honor. He lied to us and failed to keep his word. After almost a month, we were finally given the car back, after weeks of stress, delays, and uncertainty. Even though the vehicle was under warranty, the situation was handled in a highly unprofessional, irresponsible, and non-transparent manner. Communication was extremely poor, and we were never clearly informed about what was really happening. Please be very careful when coming here. I sincerely hope that what happened to us does not happen to anyone else. During the times I went to the dealership, I saw many other customers visibly angry and frustrated, leaving without solutions, which says a lot about how this business operates. I do not recommend this dealer at all. Buying a car here was a very negative and disappointing experience.

STAY AWAY!!!! Such a sleezy place. Got an online quote of $26,000 from them to sell my vehicle. A salesman called me the same day to verify everything and told me to bring it i for a visual inspection. Went in today, waited an hour for them to tell me they can do $18,000 - $20,000. Salesman confirmed no issues with the car after inspection and test drive. Car was in excellent condition! When I asked why the appraisal online wasnt even close to the in person appraisal, they just blamed CarGurus. What a waste of time. They don’t care. Stay away and save your time.

Wasted my time going here twice! Lots of up charges! Walk out price was originally 7000 more than list price. Negotiated down about 2000 but once went into finance room, and sat thru all that without any adding any extras the walkout price was 1000 more than agreed upon. They also agreed to fix rear windshield wiper and rear pull out console cupholder that was jammed. But when got into finance room was told they could not fix cupholder if cost over $100 . This place is a scam. Do not waste your time going there!!!!!

I want to start by commending Dylan, who went above and beyond to accommodate my wife and me. It was clear he was doing everything in his power to strike a deal, but his hands seemed tied by management policies. Unfortunately, the dealership's practices were disappointing. There was a lack of transparency regarding added tariffs and the fact that advertised vehicle price required financing through them. Additionally, we dealt with lengthy wait times, and the car was not ready for a customer to view—it hadn't been cleaned or detailed. While Dylan’s service was excellent, the overall buying process and lack of transparency were frustrating."

I recently purchased a vehicle and worked with Serenity. She was an outstanding salesperson. Professional and courteous!

Never replied to my email about a car that they had. Pretty sure they were not going honor the price they had the listed for