Trophy Auto Lounge

Offered a good deal and the car was in great condition when we picked up. They did try to offer a bunch of additional unnecessary services and fees but ultimately settled on the advertised price plus documentation fee.

From the time I walked through the door , & even now …. The staff at trophy auto lounge did such an amazing job. Got my wife the car she wanted . You guys have been a great help assisting me & my wife. Appreciate it 💯💪🏾

Had a fantastic experience purchasing my vehicle here! The sales team was honest, transparent, and never made me feel pressured. The entire process was fast, organized, and stress-free. Highly recommend this dealership to anyone looking for a smooth car-buying experience!

Was a little defensive going into to throphy auto was created by Ryan guy in a suit I said listen I have bad credit I only got $500 and I need a car he said what kind of payments I can afford I said $400 he said come with me showed me 22 Rav and said let’s drive it I said bro my credit he said tell me you like the car I’ll do the rest thank you brother and also ask for Sal

This dealer is the absolute best. They have all nice cars for you to choose from. Whether you are looking for a nice bmw or Mercedes or you want to stick to a Honda or Toyota , this place has it all. Most importantly they service all their cars and fix any outstanding issues with their cars to ensure you buy a good car every single time. Thank you so much team at Trophy! You guys and gals are 1 of a kind ! Keep up the great work

Astrid was amazing to work with! She was knowledgeable, professional, and made the entire process smooth and stress-free. She took the time to answer all my questions and genuinely cared about helping me. Highly recommend working with her!

Bait and switch advertisements. Not worth trying them for their ads. Stay away at all costs.

This dealership’s pricing practices are extremely misleading and designed to lure customers into predatory financing. The vehicle I looked at was advertised online for $11,298, but once I arrived things changed quickly. The out-the-door price for a cash purchase jumped to over $18,500. The reason? The advertised price only applies if you agree to finance through the dealership under their terms. If you want to pay cash, they start piling on non-sense add-ons and fees such as transport charges, warranty packages, and even something called a “finance coupon recovery” fee. These are essentially penalties for not financing the vehicle through them. When I declined all the unnecessary extras and said I was only willing to pay the vehicle price plus legitimate costs like sales tax, title, registration, and their already outrageous $995 doc fee, the total came to about $13,480. Instead of working with this honest price structure (which they argue is their website disclaimer), they came back and said they would “meet me in the middle” at $15,000. That tells you everything you need to know. The advertised price is not a real selling price — it’s simply bait to get customers into the dealership so they can pressure them into high-profit financing agreements where they likely make money from lender kickbacks and inflated interest rates or when paying cash attempt to pad their pockets additional profit charges. Make sure you read the fine print on their website carefully before wasting your time. This dealership advertises artificially low prices that are simply a get you in the door advertisement and have no intention of selling any vehicle at the price unless they can rob you somewhere else during the purchase. Transparency and honesty matter when buying a car, and unfortunately, I did not find either here. Finance Coupon was the funniest additional charge I have come across in a while. Unfortunately, they specifically want uneducated consumers to purchase from them. The sales staff was nice but are unfortunately the face of the ownerships deceitful practices. I want to make it clear nothing they are doing is illegal. It’s all legal but it sure the heck is not honest or ethical. It took a lot of restraint on my part not to interfere with the customers next to me who were getting legally robbed and had no idea.

Warning: Absolute Bait-and-Switch Scam. Do not trust their advertised online prices. I came in ready to purchase a vehicle, but the moment I requested the itemized Out-The-Door breakdown, their financial structure completely fell apart. This dealership operates by advertising a low, fake price online just to get you through the doors, and then they completely destroy the math with fabricated, predatory fees. Here is the exact trap they tried to pull when I audited their numbers: 1. "Destination Fees" on a Used Car: They tried to charge me a destination fee for a used vehicle that is already sitting on their lot. This is a fee meant exclusively for brand-new cars being transported straight from the manufacturer. Charging it on a used car is pure deception. 2. "Trump Tariffs": They actually tried to line-item a political tariff on a used car that has already been manufactured, imported, and sold domestically years ago. It is a completely made-up fee designed strictly to steal your cash. 3. The $1,300+ Forced Financing Penalty: If you are financially responsible and want to use your own capital they will penalize you. They tried to add a surcharge of over $1,300 to the price of the car simply because I didn't want to use their lenders. They force you into their financing so they can get a backend kickback. If you value transparency and want to preserve your capital, walk away. Do not let them hold your time or your wallet hostage.

Car was not there and they didn ‘t inform before. Asking deposit for car not exist