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GATEWAY GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (68 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GATEWAY GMC from DealerRater.

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Gmc sierra

I didn?t wanted tint on my windows in front didn?t wanted to purchase it. But was forced since it was a ?acessory? and gmc had already put them on!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
3.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and courteous

They were quick to attend, service was quick and all the employees were very friendly

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Gateway Buick GMC

We have purchased our last two new vehicles from Gateway. Both experiences were superb.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2021 Terrain

4th vehicle I have bought from this dealership....

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new SUV

Flawless and very quick. This is my second time buying a vehicle here.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Terrain

Robert Pope is awesome!! He went above and beyond to help me and get me into a vehicle I liked and wanted!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THE WORST DEALERSHIP EVER!!!

The WORST dealership I have EVER walked into. I walked in today to look for a new vehicle, walked around for a good 20 minutes and no one said absolutely anything to me. They just looked at me and kept walking. I went to the front desk to ask for a sales rep to help me out. The girl was incredibly unprofessional and RUDE. she called someone and 30 more minutes passed and NOTHING. Do NOT come here. Will definitely be taking my business elsewhere .

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Don’t trust the service department!

Don’t trust their service department. They will lie to your face and accuse you of not following recommended service intervals (even when THEY have done ALL THE SERVICE SINCE NEW!) I wonder if it was worth it for them to lose a customer that buys a new truck every two years just to try to get an extra $250 out of me??

Rating breakdown (out of 5):
Customer service
1.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly Recommend

They feel pressured and urged to make a quick decision and then sign their life away. I can honestly say our experience was the polar opposite of this at Gateway! We made an appointment with Robert Saturday morning at 10 a.m., and a few hours later, we left with a new, safe and reliable vehicle that we felt we were buying from family. From start to finish, Robert was thorough, honest and caring about what our needs were and what to consider. We didn't feel pressured or rushed and we were given the time we needed to step aside, make a decision and get things started. The whole process from start to finish was smooth and everyone was extremely nice and friendly. All our questions were answered and we were taken care of. Robert made a customer for life, and we can genuinely say we will be returning. If you want a safe vehicle, good buying experience and total transparency, go to Gateway Buick GMC. Thanks again for taking care of us!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

I highly recommend Gateway Buick GMC! Most people hate buying a car because of their experience. They feel pressured and urged to make a quick decision and then sign their life away. I can honestly say our experience was the polar opposite of this at Gateway! We made an appointment with Robert Saturday morning at 10 a.m., and a few hours later, we left with a new, safe and reliable vehicle that we felt we were buying from family. From start to finish, Robert was thorough, honest and caring about what our needs were and what to consider. We didn't feel pressured or rushed and we were given the time we needed to step aside, make a decision and get things started. The whole process from start to finish was smooth and everyone was extremely nice and friendly. All our questions were answered and we were taken care of. Robert made a customer for life, and we can genuinely say we will be returning. If you want a safe vehicle, good buying experience and total transparency, go to Gateway Buick GMC. Thanks again for taking care of us!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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