Reviews
Fast turnaround
Car was ready when promised and the work was what was requested with out any add ons I did not ask for. Pricing was fair and discount coupons were accepted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars! - The Malloy Ford of Winchester Team
General manager
The GENERAL MANAGER LISA IS Really RUDE!!!!!!!!!!! And the crazy part about it is I was helping this dealership make money. I sent a customer to these guys. NEVER AGAIN!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi – thanks for sharing your feedback. We would like to learn more about your (or your friend’s) experience so we can help turn the situation around, but we do not have any contact information for you. At your convenience will you please reach out to me, Joe, at (540) 667-4434? Or if you’d rather speak with Lisa directly, she would like to try to resolve any issue and she can be reached at (571) 220-9363. Thanks again – Joe Fendrich, General Sales Manager, Malloy Ford Winchester
new car purchase
I want to take a moment to say how impressed we are with Gannon McNamara (our salesman). He went above and beyond to help us. Was patient and efficient and knowledgeable. During conversation I asked him how old he was. When he told me he was 21, I was floored. We have always been a Toyota family, until last year when I bought a F250 powerstroke. The vehicles speak for themselves, but I had no reason to shop dealerships, mainly b/c of how well Gannon treated us and understood our needs and wants. Can't say enough about how impressed we were. We are seasoned car buyers and know the ins and outs of purchasing. I will be back to Ford again, and hope to always work with him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audrey @ Malloy ford Winchester va
I am so glad I found Audrey at Malloy ford in Winchester Virginia. She listened to what I wanted and how I felt about other dealerships pressuring me to do what they wanted. I am definitely buying my next car from there as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service
I will start out by saying that a few years ago, I promised myself that I would never return to their lot again. However, this past week I've completely changed my outlook on this dealership. Their staff was commendable on working with me. I would like to thank Grant, Curtis and Mary for making my purchase possible. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-150 Service
New to the area and my first visit to Malloy Ford. I was there for a general service on my F-150. I had an appointment and my service advisor Brittany who got me in a few minutes early. I was out in the quoted time and she answered all of my questions. Great job! I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great deal ship great people best deal ship I ever work...
Great deal ship great people best deal ship I ever work with from start to finish best experience ever would recommend to my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-stars, Scottie! - The Malloy Ford of Winchester Team
Explorer maintenance service
Brittany provided excellent customer service. My SUB service was completed promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Great service was very efficient would highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2020 Ford Escape
Pleasant buying experience on a holiday. Friendly helpful sales staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase