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Malloy Ford of Winchester

(661 reviews)
Visit Malloy Ford of Winchester
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
New (888) 493-6358 (888) 493-6358
Used (888) 494-3266 (888) 494-3266
Service (888) 495-1247 (888) 495-1247

Reviews

(661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malloy Ford of Winchester from DealerRater.

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Absolutely amazing sales experience

We love our F-250 purchased from Malloy Ford. The whole experience from browsing online with Beth, buying with Alma and signing with Tom was amazing!!! We highly recommend Malloy Ford to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Experience With Home Delivery

I took advantage of a new level of service offered by Malloy recently. I was able to select the vehicle I wanted online (lots of information and photos on the website) and negotiate the deal via email and phone with Curtis. Once the deal was complete Brandon delivered the vehicle to my home and we inspected it and he picked up my trade (all while wearing masks and gloves of course). I was very pleased with the process and the truck is exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the amazing 5-star review, Steve! We appreciate your business, and we look forward to assisting you with any future automotive needs you may have. Stay safe and healthy! - The Malloy Ford of Winchester Team

pcross129@comcast.net

was in and out very effeciently for the service we needed to have done which was state inspection, oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-stars, Charles! - The Malloy Ford of Winchester Team

Great service

I have always had a positive experience getting my F350 serviced at Malloy Ford. Easy, quick, convenient and very knowledgeable service technician all done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the 5-stars! We appreciate your business and we look forward to assisting you with any future automotive needs you may have. - The Malloy Ford of Winchester Team

Fantastic customer and technical service from Malloy...

Fantastic customer and technical service from Malloy Ford. Service advisor, Laurel O'Connor and auto technician,Sloan Hutzler are excellent and extremely competent. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars! We appreciate your business and we look forward to assisting you with any future automotive needs you may have. - The Malloy Ford of Winchester Team

Summer is great!!!

Summer was the best person to buy a car from! She was so nice and extremely friendly! Made the impossible happen! I have recommended her so many times already to other friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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STEVE32812@GMAIL.COM

Friendly but overall experience was not good at all. Next time Ill buy somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Effort

My service experience i felt was very good .the time was quick the email of service that was done was helpful job. overall well done

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review, Denise! We appreciate your business and we look forward to working with you in the future for any automotive needs you may have! - The Malloy Ford of Winchester Team

This is the second vehicle we have purchased from Malloy For

Malloy Ford and their staff are wonderful people to work with to get us the vehicle and financing we were looking for. The finance manager worked with us and got the monthly payment we needed to be in and the salesman was wonderful and had the vehicle cleaned and ready for us after the paperwork was competed. The Service Department was absolutely wonderful to work with while servicing our other vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review, Michael! - The Malloy Ford of Winchester Team

We had an enjoyable experience dealing with the sales...

We had an enjoyable experience dealing with the sales staff when we bought our new explorer. Grant was very knowledgable and helpful with all of our questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! - The Malloy Ford of Winchester Team