Crews Chevrolet

Excellent Service at Crews Chevrolet I recently had my vehicle in for major service at Crews Chevrolet, and I was extremely pleased with the entire experience. Service Advisor Aaron Hodges was professional, knowledgeable, and courteous throughout the process. He kept me informed, explained the work clearly, and made sure everything was handled properly. Major vehicle service can be stressful, but Aaron made the experience easy and reassuring. I appreciate his attention to detail and commitment to excellent customer service. I would highly recommend Crews Chevrolet and Aaron Hodges to anyone looking for dependable, professional service. Great job!

I was asked to find a new quarter ton work truck by my employer. I called Crews first but I got an AI assistant, brick wall. Went on line and got this big pop up for 500.00 off, couldn’t get past that so I was forced to call other dealers. Sad I liked Crews.

Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.

Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.

I had high hopes for Crews chevrolet collision center and they were quickly crushed! I took my Lexus in to be repaired after an accident. Recommended by USAA, but honestly they need to be removed from the list of repair shops. My truck was repaired too fast and definitely not to my satisfaction! My hood was not realigned properly and there was noticeable space on each side of my hood. After several attempts to get this repair shop to fix it correct, it was evident that they have no clue how to fix Lexus vehicles. My interaction with the manager Chris was not the best at all. When I notified him of the issues with my hood, he suggested that I go to the Lexus dealership and look at the same vehicle's hood and compare. I did go there and I was definitely correct about my vehicle not being repaired right, after Lexus looked it over, Chris then said it was nothing else he could do after they had already been paid and it was not his problem. I then had to get my adjuster involved again and he had me take my vehicle to a better repair shop and they corrected all the issues that Crews Chevrolet collision center claimed weren't fixable. I will definitely let my family, friends and co-workers know to never take their vehicle to Crews chevrolet!

I am a first time buyer and I was more than happy to purchase my first vehicle from Chevrolet. However, I have to come back so they can sing the Chevrolet song. ?

I have now bought 9 new trucks from crews chevrolet and have had all my services done with them. The service is always the best you can get. I would and do recommend every one to them.

I have only had issues w Crews Chevrolet. Every time I leave there, I have a new problem that shows up a day or days later. My truck was 2023, and there was always something. I just sold my truck so I would never have TJ deal with Crews again.

My vehicle was in the shop for two weeks. I paid a lot of money only for the person at the service desk to tell me that GM doesn't make parts for my truck and Crew's probably couldn't find the parts.

Everything was done in a timely manner. I had an oil change and tires rotation. Also, a complimentary car wash run through. The waiting area was clean and inviting.