Reviews
I just bought a new car at Crews Chevrolet. I am a new customer and this visit was absolutely the best. Greg Cau the sales consultant went out of his way to ensure that I was completely satisfied. He explained every detail prior to my decision and followed up a few days later to ensure that I was pleased with my purchase, unbelievable! Just a World Class service from a World Class professional. This dealership is tops and they are fortunate for having an employee of Greg's caliber on their staff.
I just bought a new car at Crews Chevrolet. I am a new customer and this visit was absolutely the best. Greg Cau the sales consultant went out of his way to ensure that I was completely satisfied. He explained every detail prior to my decision and followed up a few days later to ensure that I was pleased with my purchase, unbelievable! Just a World Class service from a World Class professional. This dealership is tops and they are fortunate for having an employee of Greg's caliber on their staff.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I’m pleased to hear your experience at Crews Chevrolet was exceptional. It's great to know that Greg provided you with world-class service and ensured you were completely satisfied with your new car. I appreciate your kind words and feedback. We look forward to seeing you again soon! Mark Milroth, General Manager, [email protected]
I had the best experience trading and purchasing a new car with Crews! The sales and finance team were very helpful and friendly. And the inventory selection was great! I give them 5 stars!!!! Thanks Crews!
I had the best experience trading and purchasing a new car with Crews! The sales and finance team were very helpful and friendly. And the inventory selection was great! I give them 5 stars!!!! Thanks Crews!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you shared your experience with us! I’m happy to hear that you had the best experience trading and purchasing your new car with Crews Chevrolet. We strive to provide helpful and friendly service, and it's great to know you appreciated our inventory selection as well. We look forward to assisting you again in the future! Mark Milroth, General Manager, [email protected]
Excellent Service at Crews Chevrolet I recently had my vehicle in for major service at Crews Chevrolet, and I was extremely pleased with the entire experience. Service Advisor Aaron Hodges was professional, knowledgeable, and courteous throughout the process. He kept me informed, explained the work clearly, and made sure everything was handled properly. Major vehicle service can be stressful, but Aaron made the experience easy and reassuring. I appreciate his attention to detail and commitment to excellent customer service. I would highly recommend Crews Chevrolet and Aaron Hodges to anyone looking for dependable, professional service. Great job!
Excellent Service at Crews Chevrolet I recently had my vehicle in for major service at Crews Chevrolet, and I was extremely pleased with the entire experience. Service Advisor Aaron Hodges was professional, knowledgeable, and courteous throughout the process. He kept me informed, explained the work clearly, and made sure everything was handled properly. Major vehicle service can be stressful, but Aaron made the experience easy and reassuring. I appreciate his attention to detail and commitment to excellent customer service. I would highly recommend Crews Chevrolet and Aaron Hodges to anyone looking for dependable, professional service. Great job!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Stephen! I’m thrilled to hear that you had an excellent experience at Crews Chevrolet and that Aaron's professionalism and attention to detail made your major service stress-free. Your recommendation means a lot to us, and we look forward to serving you again in the future! Mark Milroth, General Manager, [email protected]
I was asked to find a new quarter ton work truck by my employer. I called Crews first but I got an AI assistant, brick wall. Went on line and got this big pop up for 500.00 off, couldn’t get past that so I was forced to call other dealers. Sad I liked Crews.
I was asked to find a new quarter ton work truck by my employer. I called Crews first but I got an AI assistant, brick wall. Went on line and got this big pop up for 500.00 off, couldn’t get past that so I was forced to call other dealers. Sad I liked Crews.
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- 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Doris. I understand that navigating our system can sometimes be frustrating, and I appreciate your feedback. If you're still in the market for a new quarter-ton work truck, I encourage you to reach out to me directly so I can assist you better. At Crews Chevrolet, we value your interest, and we're here to help you find the right vehicle for your needs. Best, Mark Milroth, General Manager, [email protected]
Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.
Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. I understand how disappointing it can be when communication falls short, especially with a new SUV purchase. We appreciate your feedback regarding the challenges you faced with our sales and finance teams. I value your input and would like to encourage you to reach out to me directly to discuss your concerns further. Your satisfaction is important to us at Crews Chevrolet, and we are committed to improving our services. Thank you for your feedback. Best, Mark Milroth, General Manager, [email protected]
Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.
Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, WynZavian. I understand your disappointment regarding the communication and accountability issues you faced during your recent purchase of a brand-new SUV at Crews Chevrolet. Your feedback is important to me, and I’m glad that we were able to assist you effectively. We strive for high standards and appreciate you bringing these concerns to our attention. If you would like to discuss this further or if there’s anything else I can do to improve your experience, please feel free to reach out to me directly. Thank you for giving us the opportunity to address your concerns. Best, Mark Milroth, General Manager, [email protected]
I had high hopes for Crews chevrolet collision center and they were quickly crushed! I took my Lexus in to be repaired after an accident. Recommended by USAA, but honestly they need to be removed from the list of repair shops. My truck was repaired too fast and definitely not to my satisfaction! My hood was not realigned properly and there was noticeable space on each side of my hood. After several attempts to get this repair shop to fix it correct, it was evident that they have no clue how to fix Lexus vehicles. My interaction with the manager Chris was not the best at all. When I notified him of the issues with my hood, he suggested that I go to the Lexus dealership and look at the same vehicle's hood and compare. I did go there and I was definitely correct about my vehicle not being repaired right, after Lexus looked it over, Chris then said it was nothing else he could do after they had already been paid and it was not his problem. I then had to get my adjuster involved again and he had me take my vehicle to a better repair shop and they corrected all the issues that Crews Chevrolet collision center claimed weren't fixable. I will definitely let my family, friends and co-workers know to never take their vehicle to Crews chevrolet!
I had high hopes for Crews chevrolet collision center and they were quickly crushed! I took my Lexus in to be repaired after an accident. Recommended by USAA, but honestly they need to be removed from the list of repair shops. My truck was repaired too fast and definitely not to my satisfaction! My hood was not realigned properly and there was noticeable space on each side of my hood. After several attempts to get this repair shop to fix it correct, it was evident that they have no clue how to fix Lexus vehicles. My interaction with the manager Chris was not the best at all. When I notified him of the issues with my hood, he suggested that I go to the Lexus dealership and look at the same vehicle's hood and compare. I did go there and I was definitely correct about my vehicle not being repaired right, after Lexus looked it over, Chris then said it was nothing else he could do after they had already been paid and it was not his problem. I then had to get my adjuster involved again and he had me take my vehicle to a better repair shop and they corrected all the issues that Crews Chevrolet collision center claimed weren't fixable. I will definitely let my family, friends and co-workers know to never take their vehicle to Crews chevrolet!
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Danna. I appreciate your feedback and understand your concerns regarding the repairs done on your Lexus. At Crews Chevrolet, we strive to maintain high standards. I want to discuss your issues properly, so I encourage you to reach out directly to me. Your satisfaction is important, and we aim to learn from your feedback to improve our services. Thank you for bringing this to our attention. Best, Mark Milroth, General Manager, [email protected]
I am a first time buyer and I was more than happy to purchase my first vehicle from Chevrolet. However, I have to come back so they can sing the Chevrolet song. ?
I am a first time buyer and I was more than happy to purchase my first vehicle from Chevrolet. However, I have to come back so they can sing the Chevrolet song. ?
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your perfect review! I'm happy to hear that you chose Crews Chevrolet for your first vehicle purchase. It's always a special experience, and we're glad you enjoyed it. We look forward to seeing you again - and we'll make sure to have that Chevrolet song ready for you! Enjoy your new ride! Mark Milroth, General Manager, [email protected]
I have now bought 9 new trucks from crews chevrolet and have had all my services done with them. The service is always the best you can get. I would and do recommend every one to them.
I have now bought 9 new trucks from crews chevrolet and have had all my services done with them. The service is always the best you can get. I would and do recommend every one to them.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Ronald! I'm thrilled to hear that you've chosen Crews Chevrolet for your truck purchases and service needs. Your loyalty and recommendations mean a lot to us. We look forward to continuing to provide you with exceptional service in the future! Mark Milroth, General Manager, [email protected]
I have only had issues w Crews Chevrolet. Every time I leave there, I have a new problem that shows up a day or days later. My truck was 2023, and there was always something. I just sold my truck so I would never have TJ deal with Crews again.
I have only had issues w Crews Chevrolet. Every time I leave there, I have a new problem that shows up a day or days later. My truck was 2023, and there was always something. I just sold my truck so I would never have TJ deal with Crews again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Matthew. I understand that having ongoing issues with your 2023 truck can be frustrating. Your feedback is important, and we appreciate you bringing this to our attention. If you are open to discussing your concerns further, please feel free to reach out to us me Crews Chevrolet. We strive for high standards and are committed to improving our services. Best, Mark Milroth, General Manager, [email protected]