Reviews
"The sales process was fine, but beware of the finance department's high-pressure tactics. They forced me to use Hyundai financing to get the $2,250 rebate, which is legal, but then lied and told me I legally had to make 6 monthly payments before paying it off. This is an industry trick to protect the dealer's kickback commission. I paid the loan off in 3 days with only $24 in interest and kept my full rebate. Check your contract—there is no prepayment penalty! Save your money and pay it off immediately."
"The sales process was fine, but beware of the finance department's high-pressure tactics. They forced me to use Hyundai financing to get the $2,250 rebate, which is legal, but then lied and told me I legally had to make 6 monthly payments before paying it off. This is an industry trick to protect the dealer's kickback commission. I paid the loan off in 3 days with only $24 in interest and kept my full rebate. Check your contract—there is no prepayment penalty! Save your money and pay it off immediately."
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
dhl5, Thank you for sharing your feedback. I am sorry to hear you left feeling frustrated with the financing portion of your purchase. To clarify, manufacturer rebates tied to captive financing programs — such as Hyundai Motor Finance — are common throughout the automotive industry and are set by the manufacturer, not the dealership. Customers are always free to pay off their loan at any time, and as you correctly stated, there is no prepayment penalty on these contracts. Our team’s intent is never to mislead customers. In some cases, customers are advised that making several payments before refinancing or paying off a loan may help avoid potential rebate chargebacks to the dealership from the lender. However, the financing agreement itself ultimately governs the loan terms. We appreciate your business and your feedback, as it helps us continue improving our customer experience. If you would like to discuss your experience further, I would be happy to speak with you directly. Regards, Jack Galloway General Manager Blaise Alexander Hyundai Mazda
Worst sales and service shop. Liars and thieves very deceptive. Apparently fool many it’s really a shame how they are tainting the man who began it all with their thievery and lies and when you purchase it they push you entire time but once done they don’t even know you and blow you off !
Worst sales and service shop. Liars and thieves very deceptive. Apparently fool many it’s really a shame how they are tainting the man who began it all with their thievery and lies and when you purchase it they push you entire time but once done they don’t even know you and blow you off !
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We're disappointed to hear your time with us didn't warrant 5 stars, Blackfoot. Our goal is to provide exceptional service for all customers, and we apologize if we delivered anything less. We appreciate any additional feedback you can provide - as we would like to know more about your experience and how we can resolve your concerns. Please reach out to us at (814) 234-2886 to further discuss. Thank you.
We had the pleasure of purchasing a car from Blaise Alexander Hyundai! It was the most transparent and efficient purchase we have ever made. Thank you Ethan for your expertise, politeness and understanding in everything we needed. Great deal! Highly recommend this group of guys! Thank you!
We had the pleasure of purchasing a car from Blaise Alexander Hyundai! It was the most transparent and efficient purchase we have ever made. Thank you Ethan for your expertise, politeness and understanding in everything we needed. Great deal! Highly recommend this group of guys! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great purchase experience, thanks to exceptional service from our sales representative, Tommy Lane, who was able to find us the vehicle with the colors and features we wanted and get it to their dealership from another dealership the same day. He also took almost an hour after his shift was supposed to end to go over all the vehicle features before we went home with the vehicle, which was greatly appreciated. Edward Brown also did a great job during the sales paperwork process of fully explaining every document and walked us through the various financing and warranty options without pressuring us into any specific route.
We had a great purchase experience, thanks to exceptional service from our sales representative, Tommy Lane, who was able to find us the vehicle with the colors and features we wanted and get it to their dealership from another dealership the same day. He also took almost an hour after his shift was supposed to end to go over all the vehicle features before we went home with the vehicle, which was greatly appreciated. Edward Brown also did a great job during the sales paperwork process of fully explaining every document and walked us through the various financing and warranty options without pressuring us into any specific route.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Blaise Alexander Hyundai was beyond my expectations, I will continue purchasing vehicles from them in the future.
My experience with Blaise Alexander Hyundai was beyond my expectations, I will continue purchasing vehicles from them in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I PURCHASED TWO VEHICLES AT THIS DEALERSHIP IN THE LAST YEAR AND WOULD COME BACK OVER AND OVER AGAIN. THE STAFF IS FANTASTIC, AND THE FACILITY IS INCREDIBLE! 10/10 WOULD RECOMMEND!
I PURCHASED TWO VEHICLES AT THIS DEALERSHIP IN THE LAST YEAR AND WOULD COME BACK OVER AND OVER AGAIN. THE STAFF IS FANTASTIC, AND THE FACILITY IS INCREDIBLE! 10/10 WOULD RECOMMEND!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reluctant to use service again. Had a problem, service wanted more for part, (7 thousand), than car was worth. Refused to use aftermarket or salvage yard parts. Found a dealer that set part up with car computer system for thousands less. By the way, I installed the part myself. They get the bulk of my business now.
Reluctant to use service again. Had a problem, service wanted more for part, (7 thousand), than car was worth. Refused to use aftermarket or salvage yard parts. Found a dealer that set part up with car computer system for thousands less. By the way, I installed the part myself. They get the bulk of my business now.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I do apologize for any inconvenience. It sounds like you wound up fixing it for much less. Blessings come in many different ways. I could not find any detail on this issue because of the alias. Please give me a call at 814-234-4886 at your earliest convenience to discuss further. Best Regards, Jack Galloway - General Manager
Two instances where they didn't honor sale pricing listed online or TV. Last time, they gave a discount; however, only if we use their banks. I felt the whole time they were sneaky about how they were putting together deals. I don't recommend going there.
Two instances where they didn't honor sale pricing listed online or TV. Last time, they gave a discount; however, only if we use their banks. I felt the whole time they were sneaky about how they were putting together deals. I don't recommend going there.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for the review. Price transparency is the of upmost importance to us. We spend hours everyday to make sure we are the lowest price anywhere. We're sorry we did not meet your expectations in this process. This will be reviewed with the staff to make sure everyone understands our price transparency policy.
Friendly, experienced, knowledgeable.. willing to work with customer.. fine facilities.. no pressure at all.. highly recommended
Friendly, experienced, knowledgeable.. willing to work with customer.. fine facilities.. no pressure at all.. highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Luke Cimbala, Dan and Ed went above, and beyond to get me my dream car. Not only that, but they had it delivered right to my door. Three hours away. Five stars five stars five stars
Luke Cimbala, Dan and Ed went above, and beyond to get me my dream car. Not only that, but they had it delivered right to my door. Three hours away. Five stars five stars five stars
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase