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Auto Connection

(234 reviews)

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brandon S.

Brandon S. Did such a wonderful job explaining the process. He expressed the importance of getting what i need and deserve based on my lifestyle Thanks again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'm a first time cat buyer, and process for my first

I'm a first time cat buyer, and process for my first purchase was great, dealer is reasonable and there to help keep you at work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service helped with everything the process was

Great service helped with everything the process was smooth communication was the key made sure I was comfortable with the car buying process. They may sure I had a warranty and coverage for gap.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jay The Sales Person There Is Exceptional Great!

Jay The Sales Person There Is Exceptional Great!!!! No Hassle… communication back and forth was Awesome!!!! Got there …. Got my SUV!!!🤩😉Thanks Jay!!!! Your Awesome…. Not to Mention This is my Second Time Back…. I was there in March of 2018…. Only back… because other vehicle was hit and Totaled Lost… and That was also a Great Car!!!! Got there in a Uber!!! And went Home in something Smoother 😜

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frank was very patient and kept me in the loop the entire

Frank was very patient and kept me in the loop the entire time during the process!!! Customer service was SUPERB!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you ever need a car stop by Auto connection Manassas.

If you ever need a car stop by Auto connection Manassas. Brandon and Jay will get you right!! You won’t regret it, easy and quick process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looking for a reliable car and the guys at auto

Looking for a reliable car and the guys at auto connection we’re very helpful and patient with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Senior sales person Ken has no clue to Customer Service,

Senior sales person Ken has no clue to Customer Service, he's horrible Service Manager Kevin is delightful Service techs are poor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yes Mr.

Yes Mr. Jay is a excellent worker and I give him 5stars for his work in getting me in a nice vehicle and the rest of the workers are very polite and respectful to the clients and that I give all pray s to them workers here at Auto Connection in Massnass Virginia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have to be honest, my family and I read a bunch

I have to be honest, my family and I read a bunch negative reviews so I was very hesitant and skeptical about purchasing. I am happy that I went with my gut and gave this company a shot because I left out a happy customer and would recommend them 10/10 to anyone shopping for a vehicle! They are about their word 1,000%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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